1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a stunning property, so many character features, warm and inviting. The breakfast was perfect, lovely selection of fresh fruit, lots of choice on the menu and nothing was too much trouble. The breakfast room was delightful, the table settings attractive. A great welcome from the breakfast lady, very friendly and competent.
Negative section of review
I could not connect to wi fi in the bedroom, not sure why, a number of BT hubs came up, but I could not connect- this may have been because of the thunderstorm during the night. The TV in the living area had no reception on Channel 4, but did have reception in the bedroom. I would also have preferred to be able to open the windows wider, I assume they are restricted for security, although two small windows did open fully. That is why my rating is 9 not 10.
Saltburn-by-the-Sea, United Kingdom
Positive section of review
A perfect stay in a great location , close to the sea and shops , a well kitted out kitchen living room that had everything we needed , comfy bed Would definitely recommend and hope to go back soon 👍😃
Negative section of review
WE WERE HAPPY WITH EVERYTHING 😊
Positive section of review
The staff were friendly and helpful bringing morevtea/coffee and extra biscuits when asked. The room was large and had everything we needed.
Negative section of review
Our room faced the road so was noise from there but to be expected on a Saturday night in Manchester
Chester-le-Street, United Kingdom
Positive section of review
Room was basic but adequate staff and breakfast superb location great easy access by bus to all areas
Negative section of review
To could not get a signal and Wi-Fi in room poor. TV was good though Netflix etc
Positive section of review
Location and styling of the hotel is brilliant staff are super friendly and the food was great.
Negative section of review
Nothing
Positive section of review
Clean, spacious, bright, with beautiful surroundings
Negative section of review
Nothing
Positive section of review
The view was nice and the staff were friendly.
Negative section of review
The place was very run down, paint was peeling off the walls and you could see and smell damp. The games room and lounge were unwelcoming with the bare minimum of facilities, ie chairs and a broken pool table. The whole place was freezing cold, I had to sleep under 2 duvets. Also the food was expensive but below average standard and took ages to cook.
Positive section of review
Comfort and out of city. Very clean and modern
Negative section of review
Only had trouble working portable elements
Positive section of review
Clean, comfortable, good value for the money.
Negative section of review
None
Positive section of review
Very friendly and helpful staff.
Negative section of review
The noise in the bar. We were seated in an area full of children made enjoying our meal difficult. Would help if you set an area for children seperate. Apart from this our stay was excellent.
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