1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful location just 5 or 6 mins from the airport. Onsite parking. Large comfortable room. Light breakfast included in price and transfers to and from the airport. Ben could not do enough for us, would highly recommend for stop over.
Negative section of review
Absolutely nothing, loved the place.
Positive section of review
Just what we needed for an overnight stay. Small but well thought out rooms with everything you need. Tea, coffee, water and a gift! Great location for Barbican, 10 minutes walk away.
Positive section of review
Unfortunately only few positive words. The staff was friendly and the hotel is well located if you want to explore Glenfinnan and Mallaig, but that’s about it.
Negative section of review
The room was not clean (unidentifiable stains in our bedsheets, dirt between mattress and mattress sheets) and also located above the kitchen (in the morning the room started smelling of garlic). Also, for the price we had to pay (approx 190 GBP / 225 EUR per night) we expected at least that the room would be cleaned during the day, which was not the case. We didn‘t feel at ease in our room. Overall we had the feeling that this was once a very nice hotel but that it‘s not been looked after in the last year(s).
Positive section of review
Free earplugs were a godsend. The rest is pretty standard Mercure. Breakfast at the weekend starts 7am which was handy, although it was not that varied.
Negative section of review
The city centre location has it's drawbacks at the weekend. There's quite a bit of noise from the local bars etc.
Positive section of review
Staff were great, friendly and helpful and welcoming. They were the best thing about our stay!
Negative section of review
Overpriced for quality of rooms and communal areas. Unpleasant smell in reception area. Food average.
Positive section of review
Ambience of the lovely old building. The staff were very pleasant and efficient.
Negative section of review
Paying for parking on there car park.
Brighton & Hove, United Kingdom
Positive section of review
Location. Easy access. Parking. Decor/design/style. Well equipped.
Negative section of review
Nothing to dislike
Positive section of review
Location is excellent, very spacious apartment and very comfortable.
Negative section of review
The TV in the lounge area only had 5 random channels which meant we couldn't sit there and watch TV. The cooker didn't work, kept cutting out...we didnt know until after we had bought a dinner to cook.
Positive section of review
Staff very friendly and helpful. Room was very big too.
Negative section of review
Nothing
Positive section of review
The flat was nice, no cooker though
Negative section of review
There was no fire door!! Illegal, there was people poking there head benief the door giving abuse!!