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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location, location, location is everything and there is no doubt that this property is located in a prime spot. Super convenient to many transport links and within easy walking distance of great shopping, dining and sight-seeing precincts. Responsive host who is easy to communicate with also gets top marks. The small flat has undergone a modern renovation and has a pleasant, easy, comfortable vibe given the restrictions of its original bones.
Negative section of review
The apartment was located up four flights of a narrow staircase and while most people can adapt this would be an issue for those with mobility problems or families with small children. Because the building is old the walls and insulation are very thin and it is possible to hear conversations and activities in neighbouring flats particularly the property directly above - earplugs advised. I’d love to see the towels renewed as they were becoming threadbare and not in keeping with the high standard throughout the rest of this property. There were a couple of maintenance issues which were not possible to resolve while I was a guest and perhaps cleaners need to check all lights are working etc prior to check in.
Positive section of review
Good location, despite is a little far from central London, it’s 2 min walk from East Acton Tube station, so you can get to the centre in about 30 mins. Room is spacious and well illuminated, perfect for 2 people. It’s in a very quiet neighbourhood, so there’s no noise from the street. There are different shops and restaurants very close. Also, hostess was very friendly with us and took the time to welcome us and explain how everything worked.
Negative section of review
Toilet wasn’t that clean at all times. Some hairs in the shower, floor and lavatory. However, it’s understandable as there are other guests staying there and it wasn’t that bad.
Positive section of review
The rooms were modern, clean and very comfortable. Plenty of staff downstairs, all helpful. The property is one street back from the main road so quiet and peaceful. The bar area downstairs is a good size, not too big or crowded, and offers good beer. And if you like a curry, which I do, have one of their Indian dishes. They will make to your taste requirements. My lamb was sensational.
Negative section of review
WiFi occasionally dropped momentarily but only on rare occasions so was not an issue.
Positive section of review
Room was to expectations and getting to from was good.
Negative section of review
Service in restaurant was not good. This may have been due to some issues in another part of the hotel at the time but there seemed to be a lack of staff to handle number of people with a large tour in restaurant. Our meal took a long time to come and suspect it had been sitting for some time as we could see Pizza oven and nothing had happened in that area for some time when our meal arrived after prompting.
Positive section of review
Good location, very near tram stop.
Positive section of review
Nice room, clean. Good location.
Negative section of review
The add on extras...parking and pool cost
Positive section of review
Decorates was great!😍
Negative section of review
Cleaning, shampoo wasn’t good
Positive section of review
Parking was good
Negative section of review
White stains on carpet by bed ,the curtains wouldn’t shut and the pillows are memory foam and too hard
Positive section of review
location
Positive section of review
Charming
Negative section of review
All good