1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly staff and clean accommodation. The shower was over the bath and not easy to access if you have back problems as we do. If we had been staying longer we would have requested an opportunity to change rooms. My wife has a dairy sensitivity and this was well catered for until our final meal. We both chose a fish dish and the dip for my wife was supposed to be dairy free. We believe the 2 plates were confused by the member of staff when served. Although she had only a taste, we were wary and it was left.The hotel was in beautiful grounds and a beautiful area for a holiday.
Negative section of review
Apart from the slight mishap with the one meal and the shower access, nothing
Positive section of review
Beautifully presented property with stunning grounds and clean and well decorated room. Lovely breakfast with a good level of choice. Excellent value for money
Negative section of review
n/a
Burnham on Sea, United Kingdom
Positive section of review
No breakfast included, new clean & fresh rm, WiFi was simple to connect, plenty of T stuff, a comfortable, & good night sleep. Owner were brilliant.
Negative section of review
Nothing.
Positive section of review
The owners were very friendly and helpful. The room was really comfortable and well equipped. A really peaceful location. Delicious breakfast
Positive section of review
Nice location and friendly staff, cosy lobby and alright furnished.
Negative section of review
The bathroom wasn't as clean as I'd be comfortable with, the tap was loose and we didn't receive any toilet paper. The place was closed and I had to call when we arrived, it worked out fine but felt a little odd.
Positive section of review
Staff service ,very high standards. Excellent breakfast
Negative section of review
Nothing.
Positive section of review
Location excellent, quiet lovely surroundings
Negative section of review
All was as expected
Positive section of review
Brilliant hotel and amazing breakfast
Positive section of review
Good location for work
Negative section of review
Rooms not cleaned, towels not replaced, mould in bathroom, stains on ceiling, paint and plaster coming off walls. Lack of staff.
Positive section of review
Location
Negative section of review
Over priced and had to pay extra for Wi-Fi. Breakfast was rotten. It was cold and sausages not cooked properly and we became really unwell after eating there. Rooms weren’t great staff just walked in on occasion where we were trying to rest also other guests banging our door throughout the night. Toliet was blocked and bathroom was absolutely filthy. We had a small double bed for myself and teenage so we had no room to sleep and only 1 pillow between us. The smell of rooms and on the flooors as soon as u leave the lifts were horrendous. Definitely would not recommend this place to anyone