1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was ideal for us being central to our holiday plan. We enjoyed breakfast & dinner at the hotel throughout our 4 night stay. Breakfast was good as were dinners. Bar menu was more varied in the bar than the dining restaurant but it was possible to select from both menus. Overall quality was good. We were made to feel welcome by all the staff.
Negative section of review
Being a castle, there were a lot more stairs than anticipated & no lift which was not ideal for us whose room was on the top floor. Staff shortage & an eco policy was blamed for not servicing the room daily as we would have expected, though we were able to request this or towel exchange & top up as required.
Positive section of review
Welcoming staff, comfortable room with a wonderful view across the courtyard. Loved the breakfast in the hall, great experience. Excellent value for money for a stay in the city centre. We'll be back!
Negative section of review
We weren't able to bring our dog but would be happy to pay an additional cleaning fee if this was made possible. No parking on site but paid parking options are available.
Leamington Spa, United Kingdom
Positive section of review
Great location; with off street parking. Spacious rooms and well appointed en suites.
Negative section of review
Check-in and guest info via a tablet, which didn’t work.
Positive section of review
Nice place however no lift. Hard for older travellers all the stairs
Negative section of review
No lift
Positive section of review
The staff were pleasant and obliging. Breakfast was very nice.
Negative section of review
I appreciate that the hotel is very old but the floorboards were super creaky in our room (room 9) which made us uncomfortable when we had to get up and move around during the night. It was impossible to turn the hot tap in the sink in the bathroom completely off so left it to gently trickle rather than hear an annoying drip. The window was screwed shut so no air flow in there apart from a small extractor fan in the high ceiling that wasn’t very effective. Not that we spent much time in the room, but the view was of the back of the building and overlooked a flat roof full of what looked like broken tiles. Not at all pleasant. There was a staff meeting point under an umbrella directly below our bedroom window, which we had open as it was warm and the room a little stuffy, and we could hear everything that was being said.
Positive section of review
Great location and easy access to underground
Negative section of review
Bathroom had no blinds/curtains and with only frosted glass and faced directly onto an office block with very little privacy, there was no interleaving door between the bathroom and bedroom, and in summer the light simply streamed.
Newark upon Trent, United Kingdom
Positive section of review
Very warm apartments, comfortable bed.
Negative section of review
The sofa needs replacing it's very uncomfortable. Same problem as in previous review, we were unable to enter apartments as given the wrong code, luckily, the cleaner turned up to give us entry. The wifi given did not exist, so the password was useless. Contacted owner who gave another code and password that worked but only just as it dropped out as many times as it dropped in. The owner said they would call an engineer to sort wifi out but not done on our leaving. Only one toilet roll provided! Could not make a drink on arrival as no tea , coffee, or sugar provided, also no salt and pepper.
Castle Donington, United Kingdom
Positive section of review
It was clean and comfortable
Negative section of review
Breakfast is really poor Limited and no choice Dinner menu (if you can say menu)basically nothing just pizza
Positive section of review
Location and hosts
Negative section of review
Nothing
Positive section of review
Location good
Negative section of review
Very stuffy in the room, even with air conditioning on full. Didn't like the open bathroom situation or the sliding toilet door