1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
I didn't have breakfast. I tend to prefer a full English. The location was perfect near to shops and coastline. The hotel was clean and offered fresh coffee most of the time as well as tea and fresh water.
Negative section of review
Occasional the coffee hadn't been renewed but it got sorted once requested.
Positive section of review
Excellent location , not too far from race course , about a 25 minute walk , or we later found out there is a free shuttle bus , which we got back to the hotel .
Negative section of review
Noise , which was told to us , so fair enough , however we were at front of hotel so lots of street noise , traffic and people being generally loud , shouting instead of talking . Floors creaky in hotel and doors banging late into the night.
Positive section of review
Young girl at reception gave me a warm welcome explained everything clearly . The facilities were spotless & bed bedding really comfortable 😴
Negative section of review
No complains really other than lack of tea spoons in the bunkhouse kitchen 😊
Positive section of review
Excellent location. Very clean flat. Very well maintained and decorated. Milk and wine on arrival was a bonus!
Negative section of review
Would have been helpful to have some more cleaning equipment - ie washing up brush/cloth. Curtains in bedrooms quite thin - blackout blinds would be good. Bin outside was very full!
Newcastle upon Tyne, United Kingdom
Positive section of review
Easy check in and check out. Clean and adequate for a short 2 night stay.
Negative section of review
A lot of steps to the top floor where my bedroom was located. I think it would be useful to put this info on the property website.
Positive section of review
Parking closeness to venues. Close to Stormo t. Close to Bangor
Negative section of review
Room with no window only a skylight. So very hot and too thick a duvet
Positive section of review
Location very good. Well furnished nice setting.
Positive section of review
Location/proximity to local area
Negative section of review
Room was quite hot and stuffy-would definitely have benefited with air conditioning. A small fan was provided but was noisy and rattled. Car park fee of £14.50 a night was excessive particularly considering the cost of the hotel for two nights. No doubt parking in the area is at a premium but a nominal fee of £5 a night for guests would make the overall cost more palatable.
Positive section of review
The bed and the room size perhaps.
Negative section of review
1. Bad water pipes beneath the wall, water dripping heard throughout the stay from the bathtub area but can't help from any staff member as no one bother to answer the calls. 2. No slippers and any toiletries offered as most reputable hotels do. 3. Insufficient and correct power points to charge phones and laptop. 4. No complement drinking water offered
Positive section of review
Customer Service Self Check-In