1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our stay at the cottage in the wood was just for one night, but we are pleased we found it and will be visiting again. The location is great. Our room was spacious, clean, and comfortable. The chairs in our room were perfectly positioned to sit in and take in the gorgeous view, as were the seats on the terrace and in the restaurant. The food was amazing with just the right amount of choice on the menu. The staff were friendly, helpful and approachable and the birthday card was a very nice touch.
Negative section of review
There was nothing that we didn't like and we are already planning our next visit.
Positive section of review
You can't fault the location, walk out of the door and you're on the main street in Chester. The room was individual (as you can see from the photos)
Negative section of review
While you are provided with a fan. There is no way to open the window to let fresh air in, so it was rather stuffy on the hottest weekend of the year so far.
Positive section of review
Clean and tidy. Ideal location for my visit to the area. Comfortable bed (mind your head!) Jo is a lovely host and we had excellent communication throughout.
Negative section of review
The floor was quite creaky and I was mindful of the noise for guests on the floor below. The room I had was in the eaves and limited headroom around the bed.
Positive section of review
The room was spacious, comfortable and clean Parking onsite was great and location was an easy commute into town The staff were polite and very helpful.
Negative section of review
We should have asked for assistance earlier in setting the thermostat as we found the room quite warm for the weather. We couldnt figure out how to work the a/c.
Positive section of review
Very unique quirky building, very clean and comfortable room. Easy to access via code entry. No fuss booking.
Positive section of review
Great location, friendly staff , secure parking, decent size room
Negative section of review
Walls are paper thin
Positive section of review
Ideal for those occasions when you have a very early flight
Negative section of review
Rooms are a little small.
Positive section of review
Newly refurbished, rooms very nice, location perfect
Negative section of review
Sky Lounge stopped me giving perfect score ! They are now charging £35 for two halves and two cocktails ! I would mind do much but they are having a laugh putting to cocktails into a gin glass !! Not amused ! It’s not value and it puts a very bad taste into ur mouth , from now on just beers I sound have sent the cocktails back ! I can see why it’s not so popular! as it used to be .
Positive section of review
The facilities cleanliness the location
Negative section of review
Nothing
Positive section of review
N/A
Negative section of review
Parking was tricky but thats no fault of the hotel