1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Extremely helpful and friendly staff. We were delayed in arriving but everything was perfect when we got there. There was a really nice letter waiting for us. Unique style. Outstanding location. Very classy design. Interior, walls, carpet high quality and high standard. Extremely comfortable bed. Tea making facilities were really nice. Everything extremely high quality and tastefully furnished. A very special place. A pleasure to be there. A real treat. A really posh place but we felt really relaxed and comfortable there. Nice shop. Gardens are very nice.
Positive section of review
WHAT A FIND!!! We wanted a quiet couples break and this was absolutely perfect! The place they have here is nothing short of amazing! They guys literally couldn’t do enough to help you! We will be keeping our eyes on the events where they have a live band, I can only imagine that would have been the only thing that would have made our weekend that little bit better We would definitely recommend and we will definitely be returning THANKS GUYS
Positive section of review
Really comfy and clean hotel, the room was lovely and the location was great. Breakfast was fab, and they catered to dietary requirements amazingly!
Positive section of review
Lovely environment, positive energy & good price, highly recommended. The responsable Danny were always there to help, Chic
Positive section of review
Good size room, night staff on the desk was very friendly and helpful.
Negative section of review
Broken windowsil, whole thing would wobble if lent on. Broken/missing lights.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Quite location, pleasant staff, comfy rooms, good room facilities
Negative section of review
Nothing to comment
Positive section of review
Breakfast delicious, catered well for vegetarian customer.
Negative section of review
Huge crack in the bathroom sink and plug drain wedged tight, needed knife to prise open
Positive section of review
Great location, nice room and comfy beds
Negative section of review
The room was at the top, the temperature was too warm and air conditioned wasn't working. Breakfast is served in the room but food is not good
North Cliff, United Kingdom
Positive section of review
Very clean and staff were lovely
Negative section of review
The only downside nothing that close by to walk to had to drive 10-15 mins which isn’t the worst
Barnard Castle, United Kingdom
Positive section of review
Convenient for the town
Negative section of review
Would have been better with an extra toilet to suit the other two rooms, 4 people trying to get ready in a morning when leaving for the day out was a bit of a rush, but didn’t spoil it