1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Scam dont book they are scam I asked for details of property never gave them told me I would get them at 3 which was lie when I got there at the property I was told they have one bed available for me when I refused and asked for refund was ignored its a scam cant believe booking .com allowed it
Negative section of review
Scam dont book they are scam I asked for details of property never gave them told me I would get them at 3 which was lie when I got there at the property I was told they have one bed available for me when I refused and asked for refund was ignored its a scam cant believe booking .com allowed it
Positive section of review
I only stayed 1 night at Hotel Z, but I found the property to be brilliantly situated, very clean and comfortable and the staff were very helpful and friendly. My room was small but had everything I needed including an excellent shower
Positive section of review
Stunning property and grounds. Sadly I arrived late due to train delays. The owner was so helpful and quickly checked me in.
Newcastle upon Tyne, United Kingdom
Positive section of review
A nice, warm and clean property in the center of the city with very friendly and helpful staff.
Negative section of review
Honestly, I can’t think of any at this moment
Positive section of review
Lovely modern hotel in the heart of Glasgow. Lovely complementary cake on arrival too!
Negative section of review
Lighting area near mirror could be improved - the dim lighting made shaving/applying makeup an arduous task.
Positive section of review
Was clean plus had everything I needed and great location.
Negative section of review
The management sent maintenance workers round without letting me know first twice! 1st time I was asleep as I had done a night shift so was woken up and the second time I Walked in to find some guy working away. Just think they should at least let you know if someone is going to just let themselves in.
Positive section of review
Good location. Quiet building Easy access to building
Negative section of review
Apartment location on 3rd floor - a lot of stairs. My husband had difficulty with climbing the stairs.
Positive section of review
Clean, comfortable and well located to city
Negative section of review
Nothing
Positive section of review
good location, good breakfast.
Negative section of review
needs better attention for guests in communication and also at breakfast. Sometimes some things were missing, such as bread, fruit and you had to ask for them.
Positive section of review
Everything