1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
excellent location for our requirements. Ten minute walk to Edinburgh tram. Very good restaurants, coffee shops nearby. Asda 10 minute walk and small supermarket/post office 5 min walk from flat.
Negative section of review
nothing didn't like.
Positive section of review
The staff and morning meals were terrific. Room was spacious and clean but I would have booked a room facing the water to enjoy the view
Negative section of review
The only negative issue was the shower, it requires a non slip mat in it
Positive section of review
Location exceptional, the service very good and the presentation of the rooms excellent. Staff courteous and pleasant
Negative section of review
Only that the name Montcalm Townhouse still has not appeared at the entrance which is missing a trick in terms of is it 3 or 4 star accommodation when it is really 4 star!!!
Positive section of review
Superb accommodation in convient location, wood definitely stay again
Negative section of review
Could maybe do with another couple of bins (just 1 in the kitchen) and a lock on the bathroom door
Positive section of review
Very friendly staff, close from underground
Negative section of review
Pillows were hard as stone, they need to be replaced, sink in the bathroom was tiny. Very hard to use
Positive section of review
Fantastic views and very good restaurant
Negative section of review
No draw space no coat hooks
Great Yarmouth, United Kingdom
Positive section of review
The staff were friendly and attentive
Negative section of review
The bedroom had cobwebs from the headboard, coffee/tea stains down the set of draws. No net a ground floor window and benches for customers was straight outside window so needed to keep big curtains shut. Shower broken, also temperature would not go down and was literally scalding. Shower curtain had mould on and rust around Shower stand
Positive section of review
Clear information with pleasant staff
Negative section of review
Hotel a little dated. Some refurbishment needed
Positive section of review
good room quiet
Negative section of review
no cask bitter, breakfast was o,k, but not outstanding
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
Rooms were really old, dated and smelled . The carpets are grim and the fittings are all old. Staff were fabulous. Food was not great.