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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stoke on Trent, United Kingdom
Positive section of review
Very homely and comfy rooms, with big roomy bathroom. Good water pressure, lovely big beds with nice linen. Well decorated. Gorgeous charming little pub underneath. A great communal kitchen with everything you need. The owner/host was so welcoming and friendly.
Positive section of review
The location was perfect for us. The breakfast was wonderful and the staff very accommodating, and the room was all we needed, and much larger than most of our other friends' rooms. I would most definitely stay there again.
Derry Londonderry, United Kingdom
Positive section of review
Kevin the host was so welcoming and gave us some great recommendations. The location was very central, easy to find and clean.
Negative section of review
Could not fault our stay.
Positive section of review
Very warm welcome great location and super comfortable bed. The breakfast was superb the staff worked so hard.
Negative section of review
Going home
Positive section of review
I only booked two days and I was out all day so didn’t have to spend a lot of time there!!!
Negative section of review
Looks very run down, asked for room to be serviced and wasn’t done, bathroom had paint peeling off the ceiling, bath was worn which made it look dirty, Staff had limited knowledge of what they were selling, groups of local males playing pool and using foul language and staff did nothing about it, large group of down and outs drinking opposite the hotel which was off putting all in all don’t go to this hotel!!
Positive section of review
It was centrally located and supposedly had wifi so I could finish my studies.
Negative section of review
Most dreadful experience from the second I walked in the door. Front door was opened by the most dreadful man/ manager/ owner. I have no idea who he was as he never introduced himself. I arrived and just got bombarded with all the rules and threats about losing my deposit for any breakages , and the form to be filled in was far more important than even saying hello or welcome. I then asked him to give me 5 minutes to get my passport out of the bottom of my suitcase ( to fill in passport number on the form)his reply was “ I will outside your room in 5 minutes then to get it” . It was appalling!! Ruined my one night stay! I also was TOLD very abruptly that he will need my credit card to keep back £40 incase of damages, this was supposed to be just a pre authorization and it was immediately debited off my credit card . I informed him of this and he just shrugged saying it’s not his fault it went through immediately. . i still have not been credited. I then had no wifi in my room. I informed him of that too. Once again he shrugged saying “ well everyone else in the building does”. Most disgusting behaviour I have ever seen.
Barrow in Furness, United Kingdom
Positive section of review
Great food with very friendly staff. Room was huge and very comfortable.
Negative section of review
No food available in the evenings at the hotel.
Positive section of review
Perfectly clean and wonderful furnished room with a Great view!
Positive section of review
Very comfortable and attractive feel
Negative section of review
Heating was too hot. The restaurant temperature was uncomfortable so after eating we took our drinks to sit by an open window in the adjoining room. Staff couldn’t open a window or turn radiator down. The bedroom (no 8) was uncomfortably hot despite radiator being off as bathroom one was even to hot to touch and was on all night.
Positive section of review
Quiet and comfortable
Negative section of review
No kettle tea or coffee