1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was fantastic, about a max 5min walk from the train station! The beds had a good amount of privacy and the lockers were generous in size, large enough to store my 70L bag. The staff were very friendly and accommodating for early check-ins and bag storage after check out.
Positive section of review
Amazing value for money..lovely room, treats and breakfast included too! Great location and on-site free parking!
Negative section of review
We liked everything.
Positive section of review
There was a very helpful girl called Elle, she was absolutely amazing and helped me so much
Positive section of review
Views across the bay, en suite in all bedrooms, games room
Positive section of review
The place is filthy from top to bottom
Negative section of review
The state of this place filthy from top to bottom
Positive section of review
Easy to access, good facilities.
Negative section of review
Coffee machine in our hasn't been working
Positive section of review
The pool area and spa and food
Negative section of review
The room was old and weathered and the bed was very uncomfortable
Newcastle upon Tyne, United Kingdom
Positive section of review
Location, bedroom size
Negative section of review
The noise from the bar underneath. Guests should be asked if they’d prefer a higher floor due to the noise .
Positive section of review
Clean well located
Negative section of review
No lift
Positive section of review
Excellent staff
Negative section of review
The design of the rooms could be improved considerably