1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Richmond upon Thames, United Kingdom
Positive section of review
Beautiful accommodation. Small but clean and comfortable room. Accessible lift to upper floors and close to Richmond town area and train station.
Positive section of review
The decor is beautiful, the location is stunning, an ideal mini honeymoon spot. Sitting in the hottub watching the stars was amazing.
Negative section of review
It’s a really small niggle, we only seemed to be able to get enough hot water for one shower at a time, then had to wait around an hour for more hot water.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location and facilities within hotel. Simple check in/out online. Food and drinks reasonably priced
Positive section of review
Property was spacious , well presented and fitted out and in a very good location.
Negative section of review
Nothing of any note
Positive section of review
Good location Small room but fine facility
Negative section of review
Small room Very simple breakfast
Positive section of review
Perfect location and great breakfast
Negative section of review
Nothing
Positive section of review
The room and the bed was comfortable
Negative section of review
The location was a bit out of the way. But mainly they ask for a 150-pound deposit which didn't worry me but it's been a week and I haven't got that back which leaves me short and concerned.
Positive section of review
Bed, staff, bathroom,
Negative section of review
The TV guide on the TV was in a foreign language. A really helpful member of staff came to have a look straight away and offered me another room.
Positive section of review
Light and clean
Positive section of review
Location .
Negative section of review
Noisy room facing the main street with service vehicles reversing early mornings , breakfast was not good value for money .