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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
No time for breakfast but had dinner on my first night, the restaurant was extremely busy so the staff were not able to give quick service, but were very nice when they got to me. As recommended by the reception desk I booked a share ride to the airport, (they said the Hoppa wasn’t reliable with times). The Man outside directing everyone (concierge?) was amazing, did a great job with many vehicles and was friendly and helpful.
Negative section of review
More staff in the restaurant.
Positive section of review
We had the Garden Suite, very nice, super clean, complimentary port and homemade cookies were very nice. Staff were outstanding, super friendly and helpful. Food was exceptional, couldn't fault any of it. We also did the cellar door wine tasting with kev. What a character, super informative and gave a detailed history of the vineyard.
Negative section of review
There was nothing we did not like.
Positive section of review
Beautiful surroundings circled almost by the golfing area. Pleasant staff working hard, good service. Good atmosphere when golfers pop in the bar/restaurant to discuss their outcomes. Ate breakfast there which was good. Loads of parking.
Negative section of review
Given room that we hadn't asked for. Then,'upgraded'to 215 which is a nightmare to find. Room filled with rickety tables, chairs and writing desk. No air con unable to open windows, but has ceiling fan plus two other traditional fans. Front of Hotel, allthough entrance has outside lamps, I don't think they were switched on making entry & exit tricky at night.
Positive section of review
The property consists of a pub and several small cottages where the rooms are located. It is on the banks of the Thames. We ate at the pub and everything was delicious.
Negative section of review
The only issue we had with the property was the mattress on the bed was a little old. Some of the springs were poking up a bit, especially around the edge. Nothing a mattress topper wouldn’t solve.
Positive section of review
Great spotless clean breakfast lovely. Close to amenities. Will be back
Positive section of review
The fact it had 4 rooms with 4 bathrooms
Negative section of review
Showers only cold water Kitchen window remains open as it’s locked Requires some dusting and wiping down Near Landing area there is a step
Positive section of review
Brilliant staff, Brilliant nights sleep.
Positive section of review
The staff , the food , lovely hotel
Negative section of review
Nothing
Positive section of review
water leak from ceiling above bed.
Negative section of review
Location
Positive section of review
Location
Negative section of review
Room were very small and dark