1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was on top floor so I couldn't access it. There was a smell of damp in the room. It was clearly clean but this gave the impression it was not. The shower was over the bath which had very high sides so I could not use it.
Negative section of review
Not sure how but if they could get rid if the smell I would have had a better overall impression.
Positive section of review
Excellent location in the historic part of Greenwich. A decent pub downstairs brings great value to the venue!
Negative section of review
The place comes across a little bit worn out, but then again it is the historic building. Service is a little bit hectic as the people have to shift between their tasks at the pub.
Positive section of review
The cottage is superb - very accessible, comfortable, private, and sittingroom sunny and peaceful.
Negative section of review
More up to date kitchen equipment and utensils for quick cooking and preparation.
Positive section of review
Spacious clean room. Great shower and bath, plenty of parking near a nice country pub.
Negative section of review
On two occasions the same lady entered the room with her key without knocking, one occasion I’d just got out of the bath and had to rush to put my towel around me. Knocking would be normal practice not just entering without checking if I was in.
Positive section of review
Close to town so no parking costs- Clean and tidy - sorted out a problem straight away
Negative section of review
Mattress a little too softer than I'm used too but otherwise very nice
Positive section of review
Location was great. Staff were pleasant.
Negative section of review
Room was possibility the drabbest I ever stayed in. Room was right on ground floor next to toilet and lift and entrance to cafe bar - as a female alone it didn’t feel the safest. Cafe bar had no one there. No food available.
Positive section of review
Lovely staff, perfect location
Positive section of review
location, manager helpfulness
Negative section of review
I have stayed in many apartments but first time in one with squeaky doors and floors, dirty glass doors and windows and also dirty corners throughout the apt, windows caked with paint and therefore difficult to close, filthy sofa beds in living with worn down springs, hallway smells funny, the apt is on the second floor with steep stairs and no elevator. a warning pamphlet on the boiler room that says you could get legionnaires disease, no adaptors for visitors who come from all over the world.
Positive section of review
Location and cleanliness.
Negative section of review
Not being able to control the heating inside the room.
Brighton & Hove, United Kingdom
Positive section of review
The location was good
Negative section of review
Bedding: There were no pillow slips nor pillow protectors on the pillow. So I was sleeping on a plain unprotected pillow. The sheet was dirty and has stains There was no mattress protector under the sheet so is directly on the mattress. The mattress had buttons which makes for an uncomfortable sleep. Made worse by no mattress protector. Bathroom: There was no hand towel Kitchen There was no oil or any basic cooking aids. No scissors Very few pans No bottle opener Living area: Sofa was stained and dirty looking No lamps to make it cosy Bleak and dirty paintwork. The one picture frame has no picture so retains the frame brand and size image. General: Wifi does not work. It comes up with lots of security errors when trying to connect. So I couldn't use it. This also meant the TV would not connect to the wifi so I couldn't use the TV HEATING. There were no instructions how to operate the heaters in either the bedroom or living area. I tried my best but couldn't get them to work. There is a strong smell of burnt candles or something that was not very pleasant. So overall not very happy with the booking. It is not as advertised, has many problems and does not feel like a cosy enjoyable place to sleep. Not to mention the disappointment with the locks on arrival where I couldn't get in and had to be sent a different code twice.
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