1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Close to venue we were attending and a great area, was great to have a communal space rather than a hotel, absolutely spotless and great communication with host would stay again
Negative section of review
Mattress' could have been a bit better have seen that mentioned in other reviews but that's the only niggle we had.
Positive section of review
The hotel looks charming. It's in a very handy location for the town centre and we had a good waiter taking orders/ bringing out our breakfast.
Negative section of review
There were very few staff on duty - we only saw someone on the Reception Desk when we first arrived. The only other person we saw was the waiter in the dining room. Whoever serviced our room took away the washbasin soap and didn't replace it. The tea and coffee we had used wasn't replaced either. The bedroom curtains were hanging off the rail and the shower cubicle was tiny - you either opened the door or turned the water off if you moved. The dust was so thick on the picture rail in the dining room it was in danger of dropping onto someone's plate at any moment and the communal areas obviously hadn't been dusted recently either.
Bowness-on-Windermere, United Kingdom
Positive section of review
Thoughtfully designed for a comfortable stay and I liked the breakfast hamper.
Positive section of review
Pleasant hotel with nice rooms and a decent bar and restaurant downstairs.
Positive section of review
Good friendly staff nice clean room good sleep excellent breakfast
Negative section of review
Nothing
Positive section of review
Staff were friendly. Hotel had only been open a few days.
Negative section of review
Shower temperature gage didn’t work.
Positive section of review
Easy walk from the station and a quiet location.
Stansted Mountfitchet, United Kingdom
Positive section of review
Convenient, clean, very helpful
Positive section of review
Location and staff
Negative section of review
The room had damp on walls and beds were extremely uncomfortable.
Positive section of review
The room.
Negative section of review
The shower needs updated.