1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
When arriving to check in, owners insisted that I had cancel and had given the apartment to someone else. On booking the apartment it stated it was non refundable. Could this be a scam. Very unhappy and had to make other arrangements
Negative section of review
Being left in the lurch. Waiting on the phone for ages to speak to customer services. Still waiting for a refund.
Positive section of review
Having been let down by our original guest house we managed to obtain a room at the Glendale within an hour of contacting them and we were not disappointed
Negative section of review
Nothing
Positive section of review
Lovely staff, wonderful location, spotlessly clean, very comfortable bed, well provided rooms, lovely breakfast with great choice, food high quality.
Negative section of review
Hot water variable in the evening time. No lift.
Positive section of review
10 minutes walk from station, 20 meters from Nero's coffee and city center, lively area, one free bottle of milk, free detergents
Negative section of review
Too noisy on the street side, no additional shampoo (mini) bottle, clothes drying machine has broken, bed board was torn,
Positive section of review
Excellent view of the falls, close to the site facilities, Parkin facility, comfortable stay
Negative section of review
Smelt a little doggy/musty
Positive section of review
Clean room in a nice quiet location. Handy to have the pub close for meals.
Negative section of review
Duvet cover felt worn and a little bobbly. There was a really bright green light in room that I couldn’t turn off. Shower was slow to drain and tray quickly filled with water.
Positive section of review
Clean, quiet and comfortable
Negative section of review
Mattresses a bit softer than we are used to.
Positive section of review
Beds comfortable
Negative section of review
No open window avaiable to open so had to leave patio door open otherwise room is airless and a bit of damp smell.
Positive section of review
Great location
Negative section of review
Nothing
Positive section of review
Stunning
Negative section of review
Nothing I did not like