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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was good for the purpose of our stay. Safe parking. It is a lovely building and bar stays open for an after dinner drink. Clean rooms. I have to highlight the very clean carpets as well. Usually in these old buildings carpets have a funny smell, but not here. Very pleased with that.
Negative section of review
There’s nothing wrong with the hotel, it provides basic functional rooms with a very clean environment. However, I found it a bit overpriced for what they provide. Breakfast was sufficient but wouldn’t call it lovely as other reviews mentioned. Very thin walls so you can hear the person next door moving around even if they are trying to be quiet. Probably just a characteristic of these old buildings.
Bowness-on-Windermere, United Kingdom
Positive section of review
Central location. Recently renovated. Beautiful building. Parking. Friendly staff that couldn’t be more helpful. Offer for evening meal was excellent value.
Positive section of review
Beautiful Georgian house, attentive and friendly hosts, exceptionally clean, and a fantastic breakfast with vegetarian options, too.
Negative section of review
N/a
Positive section of review
Perfect location if you need to go to the city centre. Walking distance from train stations, amenities and business centres.
Positive section of review
Warm and friendly welcome. Text message to ask about arrival time which I appreciated. Room and bathroom were very clean.
Negative section of review
The name is misleading. It’s not luxury. Small room, which just fitted a double bed. But it was totally okay for the one night.
Positive section of review
Loved the look of the hotel and how imaginary with providing services in the room.
Negative section of review
Room was a little small but it had everything we needed in there
Brighton & Hove, United Kingdom
Positive section of review
Really lovely, well appointed apartment, great location. Beds are really good.
Negative section of review
Sofa looks great but is not comfortable.
Positive section of review
Beautiful decor, great location & great amenities in the room
Negative section of review
Breakfast, not enough staff for number of covers. Food not being replenished so had to track down staff members to ask for food & when finally replenished & returned to table it had been cleared of coffee & juice etc so had to start again. Had to source our own knives & forks etc which although not the worse thing in the world but bit frustrating & not expected in a hotel of this quality.
Positive section of review
Perfect location. Clean, modern & well presented.
Negative section of review
On the day of check in I had to contact the property twice for access details, they assured me emails and texts had been sent which was incorrect. For a property of this calibre I would have expected drinking water to be supplied, as every pub and previous accommodation we stayed in had done. For a 2 night stay, inadequate tea, coffee & sugar provisions.
Positive section of review
Room was clean big and very comfy
Negative section of review
The receptionist Dawn was extremely rude & unhelpful. She couldn’t find the reservation and even after we gave her our names she said no booking. I Found the booking on my app and hey presto she found it, no apology, very rude & abrupt. Dawn N , you have been given a rude name by me and we laughed at you on our lovely holiday and think you should get a new job!!! I took your name so I could complain about you