1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The access to the city center is pretty fast but the area around is very dirty and poor. During the night can be unsafe, and the building had a very dirty entrance. The subway is also near.
Negative section of review
Really terrible experience, we should have rent another place furthest from the center or more expensive. Actually we were expecting that all the flats will be rent to the guests, but in one room the owner of the flat or his friends were living inside, so during all our stay of 3 nights we couldn't sleep as there were making noise until 3-4 am in the morning - hitting the doors, cooking, loudly speaking, watching TV, listening musics, going back and forth to another rooms. The flat is really badly isolated so we could hear every noise. There is also a subway station just 50 meters from the building so we had a feeling to sleep inside the tunnel. Even with windows closed we heard everything and train is working all the night. We had to leave windows opened as it was very hot inside. Not really good curtains so the lights was coming in during the night... It wasn't really clean and new. Some garbage in the living room and in the bathroom. The shower was barely working. So they explain it like a luxury appartment and it is far from being renovated or luxury... The entrance to the building is dirty and smelling bed, doesn't look really secure. Everything needs to be renewed inside. There is also a terrace but we didn't even use it as it gives a view on poor social buildings around. After all the owner of the flat started to call few times next days at midnight because he couldn't find the keys and because there was some problem with booking. Well I didn't sign up for this giving them my personal phone number.
Positive section of review
We had stayed here a few times before....we obviously liked it so we went back. The standard has decreased owing to constant staff shortages. Please do something about this such a shame!
Negative section of review
The Manager was very unsympathetic I had booked an early check in through booking. com and he he claimed to have not been told by them so we had to sit in the bar for 1.30 minutes until our room was ready. I am disabled and needed to rest, hence the early check in. The Managers name was Paul I believe. On departure morning we waited for 1hour and 15 minutes for our cooked breakfast!!!! There were only 5 people in the breakfast room at that time. Totally unacceptable!
Positive section of review
Definitely glad we stayed here instead of big hotel. It had a personal and homely feel at the same time it was very clean like a hotel. Marion and Graeme are excellent hosts.
Positive section of review
Great location and the lady on the desk was lovely and inviting. I forget her name but I think that she was Latvian
Brighton & Hove, United Kingdom
Positive section of review
Good location, parking on site, short walk to the beach, plenty of pubs and restaurants locally
Negative section of review
Dining room table was not ideal and an anti-slip mat in the shower would be useful
Positive section of review
Everything the room,location breakfast and most of Stephanie and Andrew were so welcoming
Positive section of review
The Room annex better than expected. Very good breakfast.
Positive section of review
Access to the town centre and its attractions
Negative section of review
No wardroom in room. No comfortable seating
Positive section of review
Everything nothing was great
Negative section of review
Nothing not to like
Positive section of review
Location and staff
Negative section of review
Rear garden needs tidying up