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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Charlie and Aakash were really wonderful this morning when they served us our rather nice cooked breakfast. The coffee was good and so was the orange juice. The bed was comfortable and the room was well laid out, having two mirrors was very handy. I liked the car park, plenty of space, I rang the hotel direct and was told I could have a ground floor room, breakfast at 9.30 am, no problem BUT I had to book online which I did. I received confirmation by email that I would be getting a ground floor room , very reassuring.
Negative section of review
Waiting quarter of an hour to get registered after a long journey to get to the hotel. I had informed reception that we would be arriving between 6 and 7 p.m, we arrived 6.50 pm. The booking not being found quickly .Not given a ground floor room as requested, told that breakfast was between 7 and 8 a.m.!!! The gentleman on duty seemed overwhelmed but he was helpful and very polite. He told us that we could have breakfast at 9.30 am. We stayed in room 201, which was VERY noisy, extractor fans or heating system plus the lift. We got very little sleep and will certainly never stay at this hotel ever again. Such a shame when we met such super staff who seemed over worked. Please get someone to answer the phone!
Positive section of review
The hotel is in a great location, we love exploring Shoreditch and Liverpool Street. The room was really clean and spacious, with the comfiest bed ever. We used the pool during our stay and had cocktails in the hotel bar which we loved.
Negative section of review
Everything was great, although a smart TV in the room would have made it better. We like to watch YouTube and unfortunately this was not possible during our stay.
Positive section of review
The location was perfect for what I wanted. Nice room with kitchen facilities. Was all nice an clean. Better value than hotel room. Recommended. If you like Indian food try the New Horseshoe about 50 yards up the road.
Positive section of review
The breakfast exceeded our expectations, and gluten free was catered for. The location was central, and suited us very well, having no car. A lot of redevelopment going on in the area.
Negative section of review
Nothing really to criticise, maybe to have some biscuits with the coffee etc in the room 🤫🙂
Positive section of review
Quiet location, but perfect for my work. The pod was spotless, the WiFi was excellent and the shower was great. I’ve stayed here a few times and will certainly be back.
Negative section of review
Easy, absolutely nothing.
Positive section of review
Location Service was exceptional Quiet and sound proof, total black out in the heart of the city. Slept soundly.
Negative section of review
Rooms were quite warm, but we could open a window. No top sheet on the beds.
Positive section of review
The price. The hotel was clean and recently renovated.
Negative section of review
Staff were nowhere and completely uncontactable. Double bed was small.
Positive section of review
Good location, clean and spacious apartment.
Negative section of review
The TV was broken.
Positive section of review
Amazing view
Positive section of review
Location
Negative section of review
We were in a new wing which was far from the rest of the hotel - up stairs, along long corridor, down again then another long corridor. The beds beds were small, poor pillows, thin duvet so cold in the night. Very poor continental breakfast, not refreshed even at 8.30.