1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house was lovely and clean, the beds were comfortable and everything we needed was provided. Being able to leave the car on the driveway and walk into Betws-y-coed was really handy. I booked the property so I could tackle the Welsh 3000 mountains which are all within a 15 minute drive from the property, it was an excellent base for this.
Negative section of review
I cannot think of anything negative to say...which is unusual for me!
Positive section of review
Superb breakfast, great choices and quality cooked to personal request. Vanessa is a perfect host, welcoming, informative, friendly and extremely hard working. She could not have done more to make our stay perfect. Great location for Haworth attractions.
Positive section of review
The location is incredibly central. The staff were friendly and helpful. The electronic doors worked very well for members of our group to come and go independently.
Negative section of review
The location is incredibly noisy, but they were open about that online and provided ear plugs. There are some bars outside that played music very loudly until 4am Subday morning. It's OK if you know that's the deal when booking, but it does mean you won't get decent sleep until 4am.
Positive section of review
Staff were helpful,comfortable bed and clean.Good view of the city. Breakfast has plenty of choice.Very nice too.
Negative section of review
Parking ,had to find the ncp ,good job you have sat nav . Once found ,walking to the hotel was easy,10 minutes away. Better to drop any cases of first.
Positive section of review
Great location near London Paddington and Kensington Gardens. Cool decor.
Negative section of review
Overheated room, so we slept with the pedestal fan on. Be prepared for stairs.
Positive section of review
everything was very good, except the breakfast.
Negative section of review
The breakfast was not the standard I would expect from such a good hotel. The croissants for example were very stale, and the coffee machines produced warm coffee.
Positive section of review
Good location near centre and coastal walks.
Negative section of review
Tired and requiring upgrading. Old furniture and bathroom.
Positive section of review
Great location and lovely people
Positive section of review
Location. Large room.
Negative section of review
No fridge in room. Unusable safe. It is on the floor. Need to lie down to read instructions. Distance of room from reception. Only 2 sachets of milk for tea and coffee. Buffet breakfast. Food had been left in serving dishes for a long time. Hard rubbery fried eggs. Dried up sausages and mushrooms. Crust on baked beans. Cold cheese slices curled up. Hotel is clean and modern but lacking in character. No atmosphere.
Positive section of review
choice of Food .