1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is the second time I've stayed here and once again it was fantastic value for money and the room was very good. There was a fridge as well as a kettle. The hot water was on constantly, which is rare in this price band. There was a big window that opened and closed properly. Everything was clean. The wifi was good.
Negative section of review
I wasn't keen on the policy of leaving the street door permanently open, given that this is a pretty dodgy neighbourhood.
Positive section of review
Absolutely fantastic holiday home situated a few miles from Bude. Myself, my partner and our two pugs enjoyed our stay, especially after walking 15K+ steps daily, it was lovely to return to the holiday home in comfort. Alison and Phil were amazing hosts! Really appreciated!
Negative section of review
Nothing to improve! My only comment is that a larger bin with recycling would be great to have available as the bin did fill up quickly.
Positive section of review
We liked the position of the hotel it was near the town centre to walk but not noisy Liked eating in the conservatory I mentioned it was our anniversary and there was a card put in our room which was a lovely thought
Negative section of review
There wasn't anything we didn't like It was quiet would have liked it a bit busier but not a problem
Positive section of review
We enjoyed our last trip so much we went back with our friends. We love the design, comfort and location of the hotel & the service was great. It was particularly nice having airside rooms.
Negative section of review
Although I had paid via booking.com , the hotel asked me to pay again on my card & when I checked I could see I had been charged twice . That was sorted out but when we checked in I was asked to pay again. There was an instant apology for the mistake but it made this stay feel less smooth than the first. In addition, we didn’t like the cleaner’s laundry trolleys immediately outside our room. It gave the corridor a down at heel feeling , not as slick as our first visit.
Positive section of review
Fantastic location, very friendly service, smart apartment. Great coffee machine. Colourful bedrooms
Negative section of review
Beds and bedrooms were small. Difficult to open wardrobe!
Positive section of review
Everything! Ideal location and accommodation was fabulous - a real home from home.
Negative section of review
Nothing
Positive section of review
The decor and ambiance of the room was very warm and inviting.
Negative section of review
I was very disappointed as when I was settling down for the evening I switch on the Tv and all I had was white noise… there was no signal and it was stuck on 1 channel only. Further more when I went to have a shower in the morning it was stone cold .. I called reception who said that they were aware of the problem and it would be working after 9am.. in which was too late for me as I needed to leave shortly after 9am.
Positive section of review
Very good, no complain. Highly recommended.
Positive section of review
A super and different place to stay
Negative section of review
not much in the locality