1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle under Lyme, United Kingdom
Positive section of review
Perfect hotel! Separate entrance to upper level rooms from the pub which is great! Nonetheless very easy to get to if you fancy a nice a decent priced drink during a quick stay over. You can tell the rooms have been done up recently to a very nice standard. Spotless clean! Comfy beds, great shower and all amenities in room from mini fridge to USB sockets right on each side of the bed! I really appreciated the extra kitchenette available to guests to heat up a microwave meal and what not. Thanks!
Negative section of review
Absolutely nothing
Positive section of review
Clean, modern, everything you could need for a home from home. Little box set up for the dogs with blankets, bowls, toys and treats. Quiet area but with lots of places to visit within driving distance. Excellent communication from the owners.
Negative section of review
Nothing
Positive section of review
The hotel is indeed value for money. Cozy, nice, neat and all the facilities were functional. Staff were very helpful and friendly.
Negative section of review
Nothing
Positive section of review
Couldn't ask for a better location, right by the coast with plenty of attractions nearby.
Positive section of review
Size was good, location good, room. Pike have been a lot cleaner. Mold on towels for example.
Negative section of review
Mold on towels
Positive section of review
The food was very good, and the location was convenient.
Negative section of review
The steps to the room were a little difficult to climb.
Positive section of review
Great location, comfortable and spacious room.
Negative section of review
Our room was not ready on arrival.
Positive section of review
It’s convenient with car park.
Negative section of review
Na
Positive section of review
only location
Negative section of review
When checking in, the female staff member at the front desk was very rude. She spoke very fast English with an unusual accent (not Scottish), and when I asked her to repeat herself because I didn't understand, she looked displeased, sighed, and spoke even faster with an angry expression. I didn't know why she was so rude, but it felt like she was angry at me. I couldn't protest because I thought it might lead to more insults. Even when we encountered each other again, she never said hello. Moreover, even though there was a quicker route to my assigned room, she didn't say anything when she saw me going in a different direction. I had asked for a quiet room with a good view, but I was assigned a room in a corner with a window directly facing another room's window. If I opened the window, it felt like I could have a conversation with the person in the opposite room. The breakfast was not worth the price. I realized why the unfriendly she had asked if I wanted to make a breakfast reservation. I would recommend going to another restaurant or hotel for breakfast. Additionally, the room was very narrow. I felt a sense of regret after paying this price and receiving such poor treatment. If the price of this motel is not very cheap when you make a reservation, I would suggest reconsidering your decision.
Rawtenstall, United Kingdom
Positive section of review
Cleanliness