1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house itself is very nice & in a good location. The bedrooms were minimalist yet sufficient, bathroom was nice, ensuite very good with excellent shower
Negative section of review
On arrival everything seemed fine until I checked the kitchen area. Food debris on dining table, both ovens absolutely filthy inside and out, food Debris in fridge, freezer was so iced up I couldn't open the drawers, it had a bag of opened ice. There was left over opened dry food in cupboard, the toaster was full of burnt crumbs The small tables in the living area were so so dusty I could write my name in it A cupboard under the stairs had a duvet thrown in it along with tins of paint The garden area was so overgrown we could not use it The beds were 2 single beds pushed together, not ideal. The house was listed with a hot tub, which we were unable to use as it had not been safety checked I complained about the cleanliness, one of the housekeeping managers came out on Saturday afternoon & was appalled by what she saw, very apologetic, cleaned the tables & oven doors & was organising a deep clean for the oven trays etc, this however did not help us whilst staying there
Positive section of review
Lovely place, excellent staff, beautiful room, good shower, everything we needed
Negative section of review
All good
Positive section of review
Room and facilities absolutely great for the price. Spotless and comfortable.
Negative section of review
My car was stolen....after I'd been warned to watch my car if I was staying in that area If only I'd listened. Was 2.5 hours away from home on a course with nothing but the clothes on my back and my mobile phone. All my ID, wallet, tools,...everything gone
Positive section of review
Beautiful B&B Fantastic and accommodating host Highly recommend!
Positive section of review
Central location but was marathon weekend so was very busy.
Negative section of review
Room wasn't clean and clearly hadn't been dusted in a very long time, cobwebs and dirty windows. Maybe 2 or 3 staff members were friendly, the rest were rude or their customer service was just not up to scratch, I felt like a inconvenience when asking them stuff. Rude to the point a cleaner sighed when I was walking down the hallway because she had to move.
Positive section of review
Excellent location overlooking the estuary and had parking
Negative section of review
Could be noisy in the summer as above a restaurant but this isn’t mentioned in details
Positive section of review
The breakfast was good the location was great
Negative section of review
Nothing
Positive section of review
Very comfortable surroundings and good food
Negative section of review
Nothing
Positive section of review
Good alround
Sawbridgeworth, United Kingdom
Positive section of review
Every thing
Negative section of review
Nothing wrong with anything