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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The bed was so comfortable and the Hotel and room was spotlessly clean. The staff are so friendly .Lovley water with orange awaiting at reception. Breakfast self service was hot and tasty. The pool was an added bonus and was free at point of use and not £5 as other posts mentioned All in all a very wonderful stay.
Negative section of review
Just a Lack of ashtray in outdoor seating areas
Positive section of review
The swan hotel was super dog friendly and even had a bed and a bowl of treats for them. The room was very homely and really comfortable. We were at a dog show the next day and they even helped my friend who was picking me up how to get into the car park
Positive section of review
The restaurant was great, excellent service staff, everyone we met was great, professional, friendly and some we got to know a bit and they gave us advice for our travels we really appreciated.
Negative section of review
Kept bumping our head on the bulkhead in the bathroom. Not sure how to fix it, but it borders on unsafe.
Positive section of review
Good value for money. Beds are comfortable and the rooms clean and well presented. The hotel has good amenities and very helpful staff.
Negative section of review
The rooms are not air conditioned and it was very warm weather and the windows don’t fully open. The staff did give us a fan which helped. The rooms are small but adequate.
Positive section of review
View was amazing and the service was impeccable, comfortable spacious rooms, great breakfast and facilities all had a luxurious feel
Negative section of review
Gym was a little small and lacked variety of equipment and weight, the spa/saunas and pool closed relatively early so didn’t get much time to use them by the time I got chance to in the day
Stansted Mountfitchet, United Kingdom
Positive section of review
Very friendly staff. Clear information given. Good food, room fantastic everything we need. Transfers on time.
Negative section of review
N/A
Positive section of review
Location staff are so friendly and helpful stayed here many times rooms are clean and comfortable
Positive section of review
Beautiful room, cooperative staff, comfortable stay
Negative section of review
Everything was good
Positive section of review
Spacious, clean and well equipped
Negative section of review
Nothing
Positive section of review
Lovely rooms and great pool
Negative section of review
Our rooms had a no opening windows or air con. The machinery for the pool/spa facility was very noisy and ran all night.