1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great central location. Easy walking distance to the river area with all the restaurants. Friendly host. Everything we needed plus more (nice wee extras in the room for that extra special touch). Non dairy milk was available. Partner said it was probably one of the best breakfasts he’s had - & we’ve stayed in numerous hotels & B&B’s!
Negative section of review
Nothing.
Positive section of review
Location is great for being in the centre, close to restaurants (hotel doesn't have its own restaurant), bars, Liverpool one & the Docks. Staff were friendly & helpful. Definitely would recommend, staying at The Resident.
Positive section of review
Very friendly and informative staff. Pods were all you needed for a comfortable stay. Outstanding views all round the small site. Highly recommend it to anyone looking for a self catering place.
Negative section of review
Nothing!
Positive section of review
Absolutely everything I’ve stayed at a few places in Plymouth and this has certainly been the best .. I’d recommend the eggs Benedict for breakfast!!
Positive section of review
People who work here are amazing, making your stay extra special. Food is absolutely fantastic and I am coming back again soon.
Positive section of review
The location was good, and the decoration was mostly tasteful.
Negative section of review
The property is advertised as having a hot tub, which is the reason we booked, but this was not there (see garden photo). We spoke to a neighbour who said it hadn’t been there for months. It wasn’t prepared for the number of guests booked for (10). It was advertised as providing linen and towels, but there weren’t enough towels for 10 people, and no bedding was provided for the sofa beds (which could hardly be classed as beds due to their poor quality). There were no tea towels provided in the kitchen and the tiny fridge freezer was inadequate for 10 people. Furthermore, the carbon monoxide alarm was not working, which is a safety risk. The microwave did not work. When I tried to call the number provided by the host, to address the issues, there was no answer. I left a voicemail but no one got back to me. Overall, the property is clearly being falsely advertised and something ought to be done to prevent further disappointment.
Positive section of review
Incredibly welcoming, accommodating and friendly staff
Negative section of review
Rooms were not well cleaned and very noisy (plumbing/pipe noise through the night)
Positive section of review
Staff was very friendly Location is superb
Negative section of review
The small room was like a jail cell, but it is also very cheap.
Positive section of review
Location and convenient access.
Negative section of review
Nothing, it did what it said on the tin, if you want 5star hotel you can't expect 3 star prices. 6