1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Derry Londonderry, United Kingdom
Positive section of review
The location is perfect, the facilities are excellent and the staff were exceptional, particularly Julia who checked us in and helped us with an upgrade, bookings etc. we simply cannot speak highly enough of the entire experience.
Negative section of review
Nothing
Positive section of review
Location Ambience of the lobby/ bar area Deco Staff friendliness Toiletries Great shower
Negative section of review
Room was very small, Couldn’t walk round bed, access from one side. No windows in this rm No dressing table
Bradford on Avon, United Kingdom
Positive section of review
The location was Brilliant for everything. Restaurants, town shops and train station
Negative section of review
Nothing at all, great place and very popular
Positive section of review
Fabulous room with a very comfortable bed. The breakfast was excellent.
Positive section of review
Staff were very nice. Bed was comfortable.
Negative section of review
The rooms need a makeover. Damp on the ceiling causing paper to come off. The food on the first night, mixed grill, was very nice. 2nd night, change of chef, had to send a pizza back as the dough was raw. Replaced it with a Seafood Linguine, which was overcooked yet the garlic bread wS still bread. Breakfast was OK.
Positive section of review
Really nice room and great roof top bar!
Negative section of review
Nothing!
Positive section of review
Space to move after cramped hotel rooms
Negative section of review
No information about transport from airport to the property. No cooking utensils - hot plate and oven but couldn't use them. A saucepan would have been so useful.
Positive section of review
Location and off road parking
Negative section of review
Bit tired
Positive section of review
It was in St David’s
Negative section of review
Carpets and some decor need replacement or repair
Positive section of review
Very poor
Negative section of review
Vacant that was almost out of date with yellow fat cold food cheap jams not as good as before