1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Self catering. Bedroom was light and airy. Location was hard to find but was okay as abase for Wellington. The kitchen was fairly modern with all that we needed
Negative section of review
The front room was dark and dated. Also very dusty. The bathroom was not clean and had mould round the shower screen, taps and tiles. The bath taps were also stuck down with black gaffer tape.
Positive section of review
Lifts direct from the car park to the apartment floor. Reception Staff were welcoming. Comfortable beds. Kitchen facilities were very good.
Negative section of review
Rooms good size but layout in larger bedroom was tight especially with a poorly positioned wardrobe restricting movement around the room. Car Park location was good but access on arrival was fiddly as the access point was positioned in a street further away.
Positive section of review
Spacious rooms, lovely and attentive staff, secure, clean and peaceful. Pantry and Luggage room really fantastic amenities to have!
Negative section of review
Communal bathroom by bar/foyer area was a tad bit messy, but not in any way unusable. Every other part of the hotel was spotlessly clean!
Positive section of review
No Wi-Fi Very untidy No tv signal due to no Wi-Fi and tv only running off wifi
Negative section of review
I disliked everything but the bed sheets were clean I had to ask for toilet paper and towels
Kyle of Lochalsh, United Kingdom
Positive section of review
Large bathroom and good views and good facilities at the hotel.
Negative section of review
Dated fitted wardrobes and storage, small portion of hot food at breakfast
Positive section of review
Host was nice, location was good
Negative section of review
bed was a single thin mattress, very hard. You need earplugs, you hear everything,
Positive section of review
very helpful and friendly staff
Negative section of review
location a little off main road so narrow lanes to negotiate
Positive section of review
Friendly and helpful staff
Negative section of review
Car Parking, it was implied there was some parking available at the hotel or if not nearby. Nor true, There was a little car park at the hotel and a small private car park nearby. I would prefer to know where there is a more certain car park and within a 10 or 15 minutes walking distance,
Ellesmere Port, United Kingdom
Positive section of review
Great staff.
Positive section of review
Nothing.
Negative section of review
No help when we arrived. Didn't stay because of steep stairs which we were not aware off. Do not respond to complaints