1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Why offer nicely furnished rooms in a historic city for guests to sleep - then blast them with techno music til 3am (on weeknights) which gets louder as the night goes on. This is not a hotel, or even a hostel, this is a bedroom in a nightclub. The earplugs provided may slightly reduce the volume but they do nothing to stop the big solid beds vibrating to the thump, thump, thump of the techno music. I woke up at 6am to a 'dawn chorus' of hotel guests on both sides of my room vomiting loudly. Just relieved I was only staying for one night.
Negative section of review
Even if you are here to party you won't get much sleep since checkout is 10am.
Positive section of review
Very dog friendly. Nice room if a little small, though bathroom big! Great breakfast, evening meals were ok if a little expensive.
Negative section of review
More food options that were less expensive, especially at lunchtime. Had linguine for dinner £21 !
Newcastle upon Tyne, United Kingdom
Positive section of review
Large comfortable 2 bed 2 bathroom apartment (we had booked a 1 bed, 1 bath apartment), with good facilities.
Negative section of review
Apartment appeared a little 'tired' as it is waiting to be refurbished. However, it was very clean, comfortable, secure and well equipped.
Weston-super-Mare, United Kingdom
Positive section of review
Breakfast was a good standard. Staff was very accommodating and friendly.
Negative section of review
Inconsistent with lunch menu. Staff was not always available to provide lunch!!!
Positive section of review
Location. Access to underground, restaurants was excellent.
Negative section of review
The bathroom was very small. Maybe a narrower basin would have made a difference. A lift would be good too.
Positive section of review
The setting was nice a secluded, pool was lovely.
Negative section of review
The room was very warm. And I’d say some aspects of the room could do with some more attention. Carpets need a clean for example
Newcastle upon Tyne, United Kingdom
Positive section of review
Close to Central Station. Friendly staff
Negative section of review
Some sockets in room didn’t work!
Positive section of review
Excellent views and very peaceful.
Negative section of review
On the first evening we ate at the restaurant and had a nice meal. However I was rather disappointed that the hotel put an 11.5% gratuity charge for the service. As a hotel guest I don’t think that is appropriate. The cooked breakfast was unfortunately cold on both mornings too.
Positive section of review
Near where I needed to be
Negative section of review
Everything else
Positive section of review
Neat and hospitable
Negative section of review
Everything no