1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location close to M20 and 30 mins from channel tunnel, friendly helpful staff, plenty of parking, large grounds ideal as hotel is dog friendly too. Rooms are a good size and beds comfortable. Breakfast fantastic. We will be back 👍👍.
Negative section of review
Nothing, all good.
Positive section of review
Friendly staff , who willingly changed our room from one with no window to one with a window
Negative section of review
On arrival 3 hours before check in staff said they had to charge 3 pound per bag to Hold them . The bags were just put in the office behind the desk, so no actual extra cost should be charged. I have NEVER been charged before , considering the cost of the room this should have been covered .
Positive section of review
This was a little gem of a place, in the heart of the town, so close to everything
Positive section of review
Location and view were awesome. The cottage was comfortable and well maintained.
Negative section of review
Would have preferred softer pillows and the parking is hard for two cars (particularly for a driver from North America less used to the narrow roads).However we did take advantage of the layby identified by the host.
Positive section of review
Didn't get email with pod number and instructions until after we had stayed
Positive section of review
The staff were great our room was perfect, and the gym was brilliant
Negative section of review
The food was bad we had dinner and breakfast, Dinner starters nachos soup and bread passable Mains Fish and chips ok Gammon steak, over cooked and inedible Deserts chocolate brownie served on cold plate brownies are normally a warm desert Tiramisu served on a hot plate and the desert was still frozen so not great. Breakfast full english, ok however the mushrooms Had a funny taste to them
Positive section of review
Its at a prime location close to Haymarket - 2 mins walk
Negative section of review
It was not clean, the toilets and shower room were unusable
Positive section of review
Shower was lovely!!! Well presented and clean
Negative section of review
Bath/shower towels were not large enough to cover me I’m a lady size 16/18 5ft 4. Tv only had Netflix and kept loosing signal and not working so went to bed earlier than planned
Positive section of review
Location and free parking.
Negative section of review
Very tired requires refurbishment. Breakfast plentiful but not served particularly hot. Price of breakfast was however refunded to compensate for room not being cleaned on second day..
Llanfairfechan, United Kingdom
Positive section of review
The fire place
Negative section of review
Nothing