1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I’m so glad we stayed at the Sofitel the night before our long haul flight from T5! For convenience it can’t be beaten, with the internal access to the terminal in 5 minutes. The room was super comfortable and immaculately clean. The staff were all great and very welcoming. As a bonus, we couldn’t check in online for BA due to a system error but were able to pop over in the evening and sorted it out in person there and then, and were able to sleep in peace knowing we’d be on the flight in the morning.
Negative section of review
Nothing to dislike, although it is pricey.
Positive section of review
I was very happy that I could make a last-minute booking here. I originally was staying at another airport hotel, but at that hotel, I was shocked that no rooms were available for me, because I am severely allergic to feathers and the Hilton hotel at the airport had run out of Synthetica alternatives. We were almost thinking we would end up having to sleep on a bench at the airport. Thank goodness the bloc had space for us .
Negative section of review
The only thing I don’t like about this is that my flights always leave from the north terminal and that’s why I had originally wanted to stay at the other hotel.
Positive section of review
Good overall impression, everything clean and nicely finished, room very big and bathroom very nice and very clean. The lady at check in was very friendly and helpful.
Negative section of review
Gym needs some upgrades, lots of broken machines. Dinner service wasnt great in the antler bar, staff couldn't find something on the menu on their tablet and didn't really try to allow us to order it in any way.. so had to pick something else, food was ok though the mushroom and potato pie was 90% just potatoes, then they never came back to offer us more drinks or desserts etc. breakfast options were ok but food was quite cold.
Weston-super-Mare, United Kingdom
Positive section of review
Everything perfect location Outstanding room conditions And now restaurant is open it makes for an even more pleasant and stress free stay
Positive section of review
Great value property with wonderful views of Bangor. Close to the coastal walks and a short walk into town Staff were lovely
Positive section of review
Great location for the O2. Very professional helpful staff. Extremely clean & spacious rooms.
Negative section of review
Nothing, excellent hotel.
Positive section of review
Close to the city centre Good size bathroom
Negative section of review
Nothing
Positive section of review
very enjoyable stay and good location
Castle Donington, United Kingdom
Positive section of review
Location for airport
Positive section of review
Everything