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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house was perfect and in a great location. The cosy house was decorated to a very high standard. All rooms were comfortable and clean. Everything you needed was available. The hot tub was fantastic, outdoor area relaxing and the games room a bonus. The owner was very friendly and helpful. Thank you.
Negative section of review
There was nothing to dislike.
Positive section of review
Despite not having the key box code when I arrived, the lady owner was very happy to come out and help me get access to the place. I always stay here when I come to Reading for work and the people are lovely.
Negative section of review
It can be a tad noisy, with a bedroom above the room I was staying in, and the water pressure in the shower isn't amazing, but as long as you have music on and you're happy with taking a little longer than usual to wash your hair, the room is always well-prepared and the WiFi is generally great.
Positive section of review
Breakfast was a prepacked bag of things with a coffee from a machine at reception. This was good for what we needed. The staff were really friendly and helpful. Thankyou. The room and facilities were clean.
Negative section of review
There was a new fridge in its packaging, and a roll of carpet or flooring material in the reception hall lowering the tone somewhat. The staff told us refurbishment work was ongoing but was taking far too long.
Leverstock Green, United Kingdom
Positive section of review
Very very clean, very friendly good communication chocolates and flowers in the room. Great location for our needs of attending a local funeral and wake
Negative section of review
Bed was very low as 70 year older we struggled but once in it was lovely and comfortable.
Positive section of review
The location is good, and check was simple, but it was late so it was quite, so it is hard to judge as an experience.
Negative section of review
The hotel is in need of a good refresh. The carpets are dirty, and the general feel of the hotel is that the hotel is very tired and is kept in a good enough condition.
Stratford-upon-Avon, United Kingdom
Positive section of review
I thought the Hotel Pool, Steam & Sauna facilities were very good.
Negative section of review
I thought the rooms are a bit dated. The initial room we were given (King size bed) was infact quite bad & we had to change the room. We were then given a slightly smaller room (Double room) but it was better than the initial room we were first given.
Positive section of review
Location was good. the facilities are good, the room was clean.
Negative section of review
There is a small corridor to get to my room, and the room was a little small. But for the cost it was ok
Positive section of review
Location is beautiful and wedding event was lovely
Negative section of review
Radiators in room were broken making it like a sauna. Staff unhelpful and uninterested when approached. Did eventually provide a small fan that failed to make any difference. Apparently this was some ongoing issue. Rooms should not be in use until sorted. Unacceptable for the price being charged. Really let the stay down
Positive section of review
Good location. Spacious room and powerful shower
Positive section of review
I liked the location and the cleanliness.
Negative section of review
I found it quite noisy, with keypad beeping and doors closing loudly at all hours; also I could hear coughing and tvs in other rooms quite easily too.