1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I stayed at the Ball Alley whilst attending a wedding locally. The room was very clean and well equipped. The staff were wonderful and the breakfast was delicious. Overall pleasant stay and amazing value for money.
Negative section of review
N/a
Positive section of review
Was a great base to head off and do activities during the day. Staff were friendly and more than happy to help you. Was lovely and peaceful, sitting on the decking listening to the sheep and ducks was just lovely.
Negative section of review
Needs a fan in the rooms. Was rather stuffy.
Positive section of review
clean and fresh and modern, very comfy bed, good temperature, Tony a very good host. nothing too much trouble
Negative section of review
no mirror or waste bin in the bedroom, parking a little bit of a challenge, especially on the Sunday of he event
Positive section of review
It gave a very elegant vibe, very clean and very well presented
Negative section of review
Room wasn’t the best unfortunately was a few issues with the TV and especially in the bathroom. Breakfast didn’t have much options for hot food
Positive section of review
Self catering, location v v good, great views of the river
Negative section of review
No dinner plates in the property?All the pictures had been removed from the accomodate? Why?
Positive section of review
This is my go to place to stay at when visiting Cheltenham
Brighton & Hove, United Kingdom
Positive section of review
Friendly staff and willing to help customers
Negative section of review
My room faced the park and it was quiet until one o'clock in the morning. This makes it difficult for us to sleep
Positive section of review
Location was good, central to everything
Negative section of review
Night porter was not much help upon checking in out of hours - day staff much more helpful Hotel is dated, but clean and sufficient for an overnight stay. Car park is tiny, and limited on road parking outside the front of the hotel, we got lucky but if the road is full you will need to pay to park somewhere and walk
Positive section of review
Such a lovely place
Negative section of review
-
Positive section of review
Position good
Negative section of review
No bar, could have been informed at time of booking Lack lustre staff in breakfast room and reception, tv in room not working. Most staff seemed disinterested in their jobs Quality of food on offer at breakfast poor Fell far short of standards at other Radisson Blu hotels we have used. Car parking charge 3 times the cost of the public carpark adjacent to hotel