1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed at the Old Black Lion for 2 nights. It is perfectly located for exploring Hay-on-Wye, very centrally located for visiting any of the attractions, bars or restaurants - and with immediate access to some beautiful nature walks. Despite its central location, we did not experience any issues with noise, which was great. Staff was very friendly; rooms cosy, clean and with nice views; and we enjoyed the breakfast.
Negative section of review
Breakfast finished early, which feels like a bit of a shame if you want to have a bit of a lie-in on holiday.
Positive section of review
Great location nice view of the marina from the balcony. A comfortable bed and most of what you need provided, the living room was comfy. Off road and sheltered parking really appreciated when it was raining, when packing up. Pint of milk was a nice touch. I wish we had stayed longer.
Negative section of review
The flat was very warm but opening the windows kept it at a very comfortable level. Nothing really major.
Positive section of review
Friendly, professional staff. Room clean and very comfortable. Location and parking excellent as a base to visit the local shops and attractions and right in the town centre. Ours was a last minute booking so we were happy to get something so nice rather than having to make do.
Negative section of review
Nothing.
Positive section of review
Electric blinds and comfy bed. I don't sleep well when away from home but I slept really well and the electric Verlux blind made the room completely dark so I didn't get woken at sunrise.
Positive section of review
Everything was great, easy check in and lovely apartment. Would definitely book again if we stay overnight in Margate again. Great location too.
Positive section of review
Nice location. Lovely outside area. Nice size room which was pleasant. Lovely party venue room and food provided. Friendly hotel staff.
Negative section of review
No toilet roll in room on arrival (had to ask twice but did then get some), bathroom needs a bit of tlc, tap had a fault and soaked you everytime it was used & the floor (did report on departure), family room was paid for, yet they only provided mugs for two people for drinks but there was plenty of tea, coffee etc out. Beds not very comfy, could feel the springs on two out of the three.
Positive section of review
Spotless, quality linen towels Crockery ect Beautiful interior design and quality fittings
Negative section of review
Actually nothing
Positive section of review
Good location. Comfortable bed. Good bedding. Staff lovely.
Negative section of review
Tired decor. Needs a really good hoovering around the edges! Bathroom sealant needs redoing , shower tray replacing .
Positive section of review
Staff. Hotel. Location . Room. Breakfast. Everything 😀
Positive section of review
Close to dock