1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly staff who really made you feel welcome. Nice drop off area in front of the hotel. Rooms where clean, neat and tidy.
Negative section of review
It would have been nice to have been pre informed that the lifts were out of action and have been for a while according to some of the staff. In addition although the hotel says it has parking it is very small, not just the number of spaces but also the size of the spaces so if you have a larger vehicle you are really going to struggle to park. Saying that there is a public car bark not far away.
Positive section of review
Dominique and Craig were extremely helpful in assisting us navigate a few extra unforeseen issues. They made us feel welcome.
Negative section of review
Everything was lovely. There is nothing to dislike.
Positive section of review
The room was lovely and clean, the bed was comfy. The staff were friendly. Super easy check. Very modern.
Negative section of review
Needed 2 pillows each, we should have asked but didn't so I'm sure if we did we would have been given extra. No kettle in the room that was extra. No plug socket near the mirror so it was hard to style my hair with no mirror near the plug.
Positive section of review
A good location. Nice single room and a comfortable bed . Easy excess to the pub for meals
Negative section of review
A leaking toilet which they couldn't fix. I Was not offered another room.
Positive section of review
Modern, spacious. 3 great bedrooms and excellent facilities. Great location for the city.
Negative section of review
All good.
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfect location for town centre. Breakfast was good.
Negative section of review
The room was very hot the whole time, we couldn’t get it cooled down. Despite the huge size of the hotel there was no lounge to sit in for a drink after your meal
Positive section of review
Lovely apartament..very clean and cos
Positive section of review
the kitchen and washing machine
Negative section of review
the roof was leaking
Positive section of review
Perfect arrangement
Negative section of review
Not ba
Positive section of review
staff were lovely
Negative section of review
the bar shut to early