1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We booked this place last minute as our pre-booked Airbnb fell through. I was feeling quite vulnerable at the time so it really meant a lot that the staff were helpful, homely and trustworthy. It felt like we were cared for and safe. The checking-in process was quick and efficient and our room had all the basics we needed and was clean. They provided quite a lot of biscuits and hot drinks with a kettle. I would plan for getting bottled water from the shops nearby, though, as the staff did not recommend drinking the tap water. We also had a fan in our room which helped keep us cool. We had a room with a toilet and shower, but other rooms had ones with shared toilets and showers which gave the place a friendly hostel vibe. I didn't interact much with other guests but they were very nice. Even the guests in the pub downstairs were friendly and helpful too, they pointed out the right person to talk to to check into the hotel.
Negative section of review
The weather was quite warm, combined with being on the top floor, so our room was pretty hot. I didn't mind this though. We did have a fan to help keep us cool though and a small window which we kept open when we weren't sleeping.
Positive section of review
Everything, probably the nicest place we have ever stayed in. Just fabulous. Breakfast, accommodation, views outstanding
Negative section of review
Nothing
Positive section of review
Excellent location friendly staff breakfast fantastic plenty of choices…2nd visit and would definitely stay again.
Negative section of review
Bar prices a little high and quite a wait when bar busy…
Positive section of review
Good location to city attractions and very clean ,staff friendly and helpful.
Negative section of review
On returning one evening from the theatre at 10:30 the bar was closed!
Positive section of review
Lovely receptionist Nice to use pool etc and wasn’t too busy
Positive section of review
Location is great for Excel and City airport. Easy to access
Negative section of review
Expensive. Room facilities lacking.
Positive section of review
Was really central and flat was really quiet very comfy bed
Negative section of review
Shower was a bit black mouldy at bottom of shower and the apartment smelled really bad like a drain issue once we used shower etc the smell reduced just a bit of tension to detail on cleaning and it would be perfect
Positive section of review
Cosy and comfortable, friendly and quiet.
Negative section of review
Wasn't too impressed with the food in the restaurant, not saying it was bad, but the goose pate was dry, and would have preferred toast to bread, the main course was lamb which was more fat than meat. Maybe a bad night...
Positive section of review
The large, Olympic Park sized car park.
Negative section of review
The lack of reception staff we were directed by other guests on arrival and no one around when there were issues.
Positive section of review
Location
Negative section of review
No ground floor rooms ,steps to bathroom ,steep steps to room
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