1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Check In Process was good. Staff were helpful. Nice Views from Restaurant and from other windows in hotel. Breakfast was good and nice and quiet even at the supposed busy time.
Negative section of review
No AC in room on a hot day. Damp patches on ceiling (room 212)
Positive section of review
always stay in this hostel and genuinely never had a problem ever staff are always lovely rooms are always clean and week kept
Positive section of review
Hosts were helpful and and gentle. The location was really good and room was lovely. The shower and heating was really good.
Negative section of review
No lift, and short steps. It was not easy to go up and down with baby and bags. But they kept the strooley downstairs for me to help and also helped carrying my stuff.
Positive section of review
The staff was really friendly and very welcoming also the hotel was not far from the beach it was clean
Positive section of review
Stunning location, spotlessly clean, friendly and attentive staff and spacious, well decorated rooms.
Negative section of review
Little bit pricey for what it is, £200 for one night and I don’t think it was worth that.
Positive section of review
Very interesting building and environment. Beautiful trees. Beautiful golf course.
Negative section of review
Poor service for a 5 star hotel. I asked for some things to be fixed (like the curtains) and they promised to fix it, but nothing happened. Also very poor telephone service in the reception / guest service. I had to ring again quite often because no one answered. I am sure they must be short staffed.
Positive section of review
It was so comfortable and exactly what we needed.
Negative section of review
I wanted to be able to open windows in the bedroom for some fresh air. Also we couldn't get the half-height front door to open in two parts so that we could have the bottom closed and top open.
Positive section of review
food was excellent. the service was super fast
Negative section of review
nothing to fault
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely big comfortable room
Positive section of review
Staff was friendly.
Negative section of review
Breakfast was a little bit low of options.