1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stoke on Trent, United Kingdom
Positive section of review
Great position for visiting The Potteries . Comfortable and staff were excellent. Bedding was made from feathers, sadly 1 of our party allergic to feather and staff changed pillows and duvet with absolutely with no problem . The meal in the restaurant was excellent even after having to return a dish as not suitable . Great service and staff were excellent.
Negative section of review
All OK
Beeston Hill, United Kingdom
Positive section of review
Apartment as described in a great location. Christine was very communicative and helpful before and during the stay. Would highly recommend.
Negative section of review
N/a
Positive section of review
Very clean and high is good, breakfast very nice and there was loads of options
Negative section of review
The room was extremely cold and the heater took a while to work however when it did the room was fine
Positive section of review
Central location Large suites Clean and comfortable Staff were lovely
Negative section of review
NOISE!!!….. from the bars on the street The sound proofing isn’t up to the job of managing this level of sound. We changed room on a higher floor on the second night which was much better. Essentially the suites facing trongate on the first floor need super noise insulation to make them habitable!
Positive section of review
Love room just what we needed for our stay nice room comfortable bed.
Negative section of review
Nothing really I'd say just need updating on d.i.y bits.
Positive section of review
Excellent breakfast, beautiful view, very friendly owners
Negative section of review
Very small thing, could have been a better chair in the room as the seat was quite low
Positive section of review
Great Location, Good Food, Very Dog Friendly
Positive section of review
Excellent attentive service and fine food
Negative section of review
The room was cold with the heating not working in the bathroom
Positive section of review
Location and service
Negative section of review
Rooms are very compact but bed and bathroom very good
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were lovely
Negative section of review
The room and bathroom needed upgrading