1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
excellent room and amenities, friendly welcome note and chocolates in room, great dining at the steak house in the hotel, great art and great breakfast too, as well as fab staff. Fantastic!
Negative section of review
nothing!
Positive section of review
Staff was amazing. No frills but clean exactly what the promote. Bed was a little uncomfortable. Location was amazing.
Positive section of review
Good location. Staff was lovely, bed was comfortable. Bathroom shower was in great condition and it felt safe to stay there!
Negative section of review
Bathroom was quite loud when we turned the light on. It wasn’t really an issue at all except for at night when we were trying to sleep. :)
Newcastle upon Tyne, United Kingdom
Positive section of review
Very clean, good service, great location for the train station, good food, varied menu, good selection for breakfast.
Negative section of review
N/A
Positive section of review
We loved the area, the building and the beautiful garden. Staff were fantastic.
Negative section of review
It is not a dislike. However, my partner did not sleep very well as he found the mattress too soft for his back.
Positive section of review
Clean hotel staff is very kind and supportive and location is perfect.
Positive section of review
The property was clean and in a very good location Really quiet place
Positive section of review
Breakfast was excellent. Everything freshly cooked and prepared.
Negative section of review
Nothing
Positive section of review
Nothing, I couldn’t stay due to the fumes irritating my asthma.
Negative section of review
The cleaning products are clearly too strong for use before customers enter the building. These caused me to have an asthma attack and have to vacate the hotel and find alternative accommodation. For some reason nobody has been in touch with me to check I am okay or offer a refund. Shocking service.
Positive section of review
The staff were very polite and friendly
Negative section of review
The hot water wasn't adequate