1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great place to stay as a family, Grandparents, parents and 15 month old! We had a great time, loved the space in the rooms and the animals to visit and feed. Also thought the kitchen for mixed use was so well organised with the never ending supply of fresh towels! We will definitely use again!
Negative section of review
Nothing - it was great!
Positive section of review
Our room was very comfortable, decorated tastefully and the view of the city was amazing. The staff were really friendly throughout and always accommodated to our needs.
Negative section of review
The TV wasn't a smart TV so you don't have the option to login to any apps like Netflix. A small thing, but one that is desired for us.
Positive section of review
Hotel part really good and very clean, restaurant/ pub good food and drinks, waiting staff lovely, especially young man from Luton.
Negative section of review
In the restaurant/pub building you could feel an atmosphere of an attitude by the lady supervisor/manager, customers and staff, definitely had to watch their way they speak as not to make her “angry bird” Maybe be a leader, not a boss 😎
Positive section of review
Very enjoyable stay. Exceptional customer service. Very clean. Tasty breakfast and the serve time was really prompt too.
Positive section of review
Spacious, clean, modern. Large tv, good kitchen. Very comfortable large double bed.
Negative section of review
The bus to Padstow let us down. We waited an hour with 6 other people for a bus which was very late, then it sailed past us and didn't stop. We had to come back to the campsite and order a taxi.
Positive section of review
The location is good. It’s central to Croydon and the room is really clean.
Negative section of review
None
Positive section of review
The staff was amazing, awesome breakfast for reasonable price
Negative section of review
The room was not cleaned properly, each day housekeeping worked differently- one day they forgot the small towel, another one day Left just towels on the bed without the mat in shower. Housekeeping worked very loundly in rooms next to ours- it was not nice to be woken up by slamming of the doors, toilet, etc. I think the ventilation was the worst- the rooms smelled or unfreshed air, our clothes started to smell like that too, and we could not open the windows. In generally, very dissatisfied and I would not come back. The size of double bed is one queen size, so not comfy sleep either.
Positive section of review
It was clean, location good and staff were friendly.
Negative section of review
No license to sell alcohol
Positive section of review
The location was a superb and clean place.
Negative section of review
Poor connection to the property owner.
Positive section of review
Clean & spacious
Negative section of review
Reception staff not overly helpful