1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very attentive owners. Could not be more welcoming or helpful. Very clean and spacious room. Excellent breakfast tailored to my needs( gluten free). Good location.Great value.
Negative section of review
Would be churlish to criticise.
Positive section of review
Great staff and the food is excellent, the breakfast is the best breakfast in the area, fresh, very clean, plenty of choice and very well presented.. A ********
Stratford-upon-Avon, United Kingdom
Positive section of review
Lovely little stay ideal for a place to lay your head x very friendly hosts and a beautiful setting to stay x
Negative section of review
Location
Positive section of review
The staff were excellent - always so friendly and efficient. The food in the restaurant was excellent.
Negative section of review
It took about 29 minutes to run a bath and the shower pressure was ridiculously low.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location ideal for the Utilita arena, easy convenient parking, friendly welcoming staff.
Negative section of review
Upgraded to a club room, lovely views but not really worth the extra and never received the promised drinks voucher for the hotel bar.
Positive section of review
We liked the atmosphere of our room and we liked the restaurant and pub.
Negative section of review
We would have liked a room not on the first floor next to the parking lot.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Excellent location, efficient friendly staff, great value.
Negative section of review
Had to battle with the over officious security to get into hotel due to jazz night and they tried to force me to wear a wrist band. Need different method for guests to access/leave hotel during the jazz night.
Positive section of review
The property was well kept very spacious and homely.
Negative section of review
There was nothing I didn’t like about the property
Positive section of review
Breakfast was nice Staff were friendly
Negative section of review
Room was too hot
Positive section of review
Not applicable
Negative section of review
Shower water temperature fluctuations continuously on the setting. Bathroom sink plug not holding water in. When dental practice open driveway access was chaotic at 1000 hrs on 9/5. Issues with vehicles coming in and leaving the practice. Cottage shares the same access.