1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved the quiet location, and friendly vibe. Breakfast was good. Staff were friendly and helpful.
Negative section of review
We didn’t enjoy the evening meal. The roast beef was good but vegetables were over cooked, and the roast potatoes were so hard they were inedible. When we did complaint to staff they did apologise, but offered no recompense.
Positive section of review
Very close to airport, good shuttle service, clean comfortable rooms, excellent food in restaurant
Negative section of review
Nil
Positive section of review
The owners are lovely and extremely welcoming, had parking and the breakfast was amazing
Negative section of review
There wasn’t anything we didn’t like , maybe the rooms were a bit on the small side but we only needed to sleep
Positive section of review
One of the recipients was cheerful and kind, his name is VEDHA
Positive section of review
It was like being at home. Many extras.
Positive section of review
Everything was nice and perfect .
Negative section of review
The swimming pool closed at 5pm I suggested to extend the time till 8pm because everything around close at 5 so when activities after 5 .Thanks
Positive section of review
Great value lovely location
Negative section of review
Nothing
Positive section of review
Lovely for a wedding venue
Positive section of review
Close Big size
Negative section of review
The stairs carpet was spiky !! Need more chairs in the dining table to fits 6 people.
Positive section of review
Nothing
Negative section of review
1. Staffs are rude- receptionist named Stephen and the pantry staff. I booked 2 rooms for 4 people. Receptionist initially gave me 2 keys and 2 breakfast vouchers. When I told him we are 4 guests so we need for keys, he gave me another 2 keys. I asked him which keys are for room 431 and which keys are for room 434. Rudely he answered, why just dont try upstairs for me to know. I was only given 2 breakfast vouchers, I asked him if each voucher is good for 1 room or 1 guest only. He said one voucher is for 1 guest only so I asked him for another 2 vouchers. Very rudely, he said maybe 2 vouchers fell off the floor on front of me. This man should not work on front desk, he has no customer service, he cant do his job right. This man and the pantry staff were the same staffs who were wiping our table already while we are still finishing our drinks and food during breakfast. No excuse me, no question if we are done or not. We just had barely 10 mins on the table. Your CCTV if there is any would attest on what happened. 2. No enough selection of breakfast food. Few breads, cheeese, hams and cereals. Better not to include breakfast when booking. 3. We had no enough sleep. Shouting and screaming of drunkards the whole night until 5:00 in the morning. The location is very near to pubs and gastropubs. And mind you, many guests were also drunk and they allowed to stay in the hotel. 4. Only hand wash soap and towels were available.
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