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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Studio M Arabian Plaza Hotel & Hotel Apartments

    - “Location is close to The metro, staff is very nice and polite excellent room cleaning always make me feel like a my home thanks to saqib he is did fantastic job 👍👍”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Hotel Titanic Penedo

    - “Very fancy hotel. Spacious room, big and comfortable bed, with a sofa bed, also comfortable, Small area to freshen up or as a work stand, big TV and good balcony Bathroom very big, with an excellent tub and shower area”

  • Spacious Guest house -walkout Basement- 4 guests! -dedicated workspace-No Pet! No Cooking! No Smoking! No Party!

    - “Clean rooms and suitably furnished with washing facility. Comfortable Room AC temperature throughout the basement. Well ventilated 2-3 rooms. Additional Office room with big table and chair. No smell or no bugs. Ample space. Private entrance. Host was very nice and polite. Clean bedsheet and towels. Clean washroom.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Naxos Island Escape Suites

    - “The breakfast was amazing and refreshing - just what you need after an early morning swim. We were accompanied by a lovely cat every morning, a great smile from Marios, and a lavish breakfast to start our journey. It's perfectly located close to a beautiful big beach that wasn't crowded and you could enjoy the sun. We got great daily recommendations on things to do around the island, which really enhanced our overall trip. We're leaving with many great feelings!”

  • Seraya Shores Bali

    - “Beautiful setting and family friendly”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hakone Gora KARAKU

    - “The private onsen on the balconies, the rooms were phenomenal, the available amenities, room details were great! The hotel is perfectly located with a train station a stone throw away.”

  • Sunway Putra Hotel Kuala Lumpur

    - “As always everything ❤️”

  • Landgoed Halsaf

    - “Beautiful place with gorgeous scenery”

  • Royal Palace from the 14th century - 125 m2

    - “The apartment was fantastic. We felt very grateful for the help provided and couldn't have wanted for more. The apartment was very clean, very pleasant to stay in and had a wonderful sleep. Location and views were fantastic and we will be booking the apartment again. Many thanks for a wonderful stay in Krakow 👍”

  • The Modern 1385 Apartment

    - “The apartment is modern, clean and comfortable. The location is fantastic, you can see the cathedral from the window. The team responds quickly via Whatsapp to help you.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • BBhouse Rambuttri 2

    - “No complaints, I was happy with this accommodation for the price point. Definitely.”

  • Dream Inn Karaköy Bosphorus

    - “I thank brother Omar”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Digbeth Luxury Apartment

    Birmingham, United Kingdom

    Average review score: 2.3
    • Positive section of review

      Scam dont book they are scam I asked for details of property never gave them told me I would get them at 3 which was lie when I got there at the property I was told they have one bed available for me when I refused and asked for refund was ignored its a scam cant believe booking .com allowed it

    • Negative section of review

      Scam dont book they are scam I asked for details of property never gave them told me I would get them at 3 which was lie when I got there at the property I was told they have one bed available for me when I refused and asked for refund was ignored its a scam cant believe booking .com allowed it

    Reviewed: 24 May 2024 Stayed in May 2024
    Iban United Kingdom
  • Garraidh Ghorm Pod

    Portree, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Great little pod; good WiFi and Smart TV, perfectly functional kitchen and shower, and comfortable bedding and lounge/living area.

    • Negative section of review

      The hosts were not facilitating or welcoming. In fact, they were non-existent. Having contacted them a week prior to arrival and then 2 days prior to arrival (via booking.com) requesting assistance on which specific turning I should be taking to locate the property - on both occasions they simply ignored my query and resent me the generic welcoming email. One comment even mentioned the hosts being so lovely as to provide eggs and bread for their stay - for us, we couldn’t even get them to speak to us and answer our query. Bless my lucky stars I found the place. Had I not, the hosts would have been of no help.

    Reviewed: 24 May 2024 Stayed in May 2024
    Sani United Kingdom
  • Sunbank House Metro Hotel

    Perth, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Stunning property and grounds. Sadly I arrived late due to train delays. The owner was so helpful and quickly checked me in.

    Reviewed: 24 May 2024 Stayed in May 2024
    Tess United Kingdom
  • Mercure Brighton Seafront Hotel

    Brighton & Hove, United Kingdom

    Average review score: 7.4
    • Positive section of review

      The lass who checked me in was extremely helpful. The room was clean and the air con helped me sleep so well.

    • Negative section of review

      While the staff were working hard for breakfast I had a tight timetable attending conference; some of the breakfast food took too long to come out and I ended up starting the day with a piece of toast and a side of disappointment.

    Reviewed: 24 May 2024 Stayed in May 2024
    Joe United Kingdom
  • Kabannas Newcastle

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.1
    • Positive section of review

      A nice, warm and clean property in the center of the city with very friendly and helpful staff.

    • Negative section of review

      Honestly, I can’t think of any at this moment

    Reviewed: 24 May 2024 Stayed in May 2024
    Peter United Kingdom
  • Vauxhall Apartments

    Norwich, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Was clean plus had everything I needed and great location.

    • Negative section of review

      The management sent maintenance workers round without letting me know first twice! 1st time I was asleep as I had done a night shift so was woken up and the second time I Walked in to find some guy working away. Just think they should at least let you know if someone is going to just let themselves in.

    Reviewed: 24 May 2024 Stayed in May 2024
    Luke United Kingdom
  • Hope House - 2 bedroom flat

    Aberdeen, United Kingdom

    Average review score: 10
    • Positive section of review

      Good location. Quiet building Easy access to building

    • Negative section of review

      Apartment location on 3rd floor - a lot of stairs. My husband had difficulty with climbing the stairs.

    Reviewed: 24 May 2024 Stayed in May 2024
    Elizabeth Canada
  • The Liverpool Inn Hotel

    Liverpool, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Clean, comfortable and well located to city

    • Negative section of review

      Nothing

    Reviewed: 24 May 2024 Stayed in May 2024
    John Ireland
  • Chelsea House Hotel - B&B

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      good location, good breakfast.

    • Negative section of review

      needs better attention for guests in communication and also at breakfast. Sometimes some things were missing, such as bread, fruit and you had to ask for them.

    Reviewed: 24 May 2024 Stayed in April 2024
    Daiane Australia
  • “TAWAW” A Lux 2BD Bungalow Harton South Shield

    South Shields, United Kingdom

    Average review score: 9
    • Positive section of review

      Lovely property

    • Negative section of review

      I didn't feel comfortable staying there. I was afraid of breaking anything due to charging me a £300 deposit on top of the price to stay, which wasn't stated until you had completed your payment through booking.com. I couldn't cancel as you couldn't get a refund, so had no choice to fork out another £300. Customer service I found very Impersonal too. Only being able to get in touch though message through booking.com. There was no real person to call and welcome you, see if you needed everything. I guess it may just be me and I'm old fashioned. It's 2024 and everything is automated and impersonal these days. So yes I would have enjoyed it more if I could have relaxed..

    Reviewed: 24 May 2024 Stayed in May 2024
    Mann United Kingdom
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