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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is what it says on the tin ... a cheap place to stay if you have to get to Gatwick for an early flight! I didn't expect much and wasn't disappointed. However, the greeting at reception and the help provided was excellent - lovely welcome. Recommended where we could get a dinner and that was helpful. The room was large and spacious and had everything you need for a stay - desk, television, wardrobe, etc.
Negative section of review
The rooms are large and spacious but I didn't feel they were very clean ... didn't want to sit on any furniture or put bags on the floor. The bathroom looked recently renovated (but not the floor tiles! Still stained and dirty from years of use!) so was clean but towels were just two small hand towel size (two adults staying and the room had two large double beds). Also, no surfaces to place any of your toiletries in the bathroom. The view was ... interesting ... of broken car park, containers and rubbish and random bits of old furniture. This also says it's a car park for Gatwick you can pay to leave your car yet, there was very little parking available and I wouldn't feel comfortable leaving vehicle here. THE POT HOLES! I read the reviews but it was worse than I imagined!! Staff explained that they don't own the access road but my goodness, it was horrific!! The hotel has no curb appeal, you approach from the rear and it looked derelict, sadly all I could see was what looked like someone who lived there with their window propped open with a shoe and a rubbish bag clearly fallen out of that window with their telly on blasting a show out the open window and an ironing board set up in plain view - you have to walk past this to get to reception! In reception, I could see through to communal area and all I could see was a pair of bare feet propped up on the coffee table!
Positive section of review
The Chapel and the location were stunning. The views from the balcony were incredible. It's a fabulous place to stay for exploring North Wales. There is a great pub 5 minutes walk from the Chapel which has good food and good beer. We were able to do walks without driving anywhere else. The Chapel is a beautiful building very carefully and sensitively restored. I would love to revisit this place.
Positive section of review
The hotel is in the centre and a few minutes walk from the train station, it was next to the venue I was visiting and also a short walk if anyone wants to go shopping. The staff were very friendly and helpful
Negative section of review
When walking into the hotel, the downstairs is beautiful and up to date, Upstairs could also do with updating to match the reception and dining area. The only issue we had was the stairway and doors were very narrow and the doors were stiff to open and close with not alot of room to go through if only 1 door was opened. But considering all of this, the hotel was lovely and perfect if you want to stay somewhere in the city centre
Positive section of review
Close to subway, very clean, helpful host. The apartment is completely worth for its price. Host left us clean towels for 4 of us.
Negative section of review
Area does not look too safe.
Positive section of review
Convenient location, excellent full English breakfast and staff were extremely helpful.
Negative section of review
Nothing not to like.
Positive section of review
Beautiful guest house, very clean and lovely hosts.
Negative section of review
Nothing not to like.
Positive section of review
Great location and staff were very friendly.
Negative section of review
Room a little small.
Positive section of review
Good location, friendly staff,clean
Positive section of review
Nice place
Negative section of review
all good
Positive section of review
The spa
Negative section of review
Room service did not answer the phone - so we went to McDonalds
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