1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
First time here, Would definitely stay again. Only booked because my usual hotel was full. It's funny how an accidental stay has shown me what I was missing !!!! Great facilities and helpful staff. Lovely location on the quayside.
Stoke on Trent, United Kingdom
Positive section of review
The staff went out of their way to help and support me during my stay while my daughter was undergoing surgery at Stoke-on-Trent Royal hospital. The room was really clean and quiet for such a central location.
Positive section of review
Really nice rooms, the staff are amazing. Stay here all the time and never had a problem. Free parking is nice also
Negative section of review
nothing bad to say
Positive section of review
The couple where very friendly and helpful. And very welcoming. Nice stay and breakfast was nice to.
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfect location. So many things to do around the place. Room was wonderful for the price we paid.
Positive section of review
Beautiful peaceful location, great breakfast and very impressed with how Ty Capel is run.
Positive section of review
Staff very friendly and professional. Place immaculate, food and drinks excellent
Negative section of review
Room was very clean and comfortable but was very hot, it was over 20 degrees much of our stay but although the sash window opened there was a safety Perspex cover so little breeze came in. There was a fan but it was still hot
Positive section of review
Perfect location for an early morning flight! Easy to get to.
Negative section of review
Very small toilet cubicle!
Positive section of review
The size of the room was great. The decor different but good
Negative section of review
Probably the worst burger and kids meals ever. Chicken gougons are meant to have breadcrumbs and flavouring,not 3 pieces of grilled flavourless chicken with the smallest amount of chips.the burgers were completely flavourless and with a texture resembling that of McDonald's. 6oz burgers what a joke even the cow would have been embarrassed to say that came from me. The tables had a sticky feel to them.
Positive section of review
breakfast was ok nothing more
Negative section of review
Having to go to the bottom of the stairs to get breakfast