1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The beds were really comfortable. The place was easy to find and was cheep and cheerful, only 3 miles away from the exhibition centre where Comic con was being held that we attended. The shower was lovely.
Negative section of review
When we arrived the room hadn't been cleaned due to a miscommunication between the staff. The owner of the property was not on site and we didn't meet him at all during our stay. After a message to the owner, me and my friends returned to Comic Con for a few hours while the room was cleaned. When we came back it was all clean and we even had fancy bedding (butterflies and flowers) for the trouble and state of the room previously. Some of the neighbouring rooms were playing loud music past midnight, but again, a message to the owner and the issue was resolved with the threat that the bluetooth speaker would be taken off them until the morning. Which is only reasonable since it is illegal to play loud music past 11pm.
Positive section of review
It was quiet and also very close to shops and train station,very clean and staff were more than helpful also very reasonably priced and just exactly what we needed for our trip away.
Negative section of review
Liked everything about the property.
Positive section of review
Hot tub was amazing. Had lots of little things to make stay better, I.e ice bucket, glasses in room and toiletries. Meeting the 5 furry babies was a particular high for me.
Negative section of review
NA
Positive section of review
Great location, lovely hotel with a great rooftop bar which I really like and looks over Campbell park.
Negative section of review
Needs more staff in the bar area to assist table service.
Positive section of review
The surroundings and area was lovely.
Negative section of review
The room was very basic and not very clean and the bathroom was dirty . There was a sticking plaster which appeared too be holding the light fitting on the ceiling together.
Positive section of review
Friendly and excellent location
Negative section of review
Nothing
Positive section of review
staff were extremely nice
Negative section of review
I only had one towel
Newcastle upon Tyne, United Kingdom
Positive section of review
Bed was comfy room clean
Positive section of review
Breakfast was very good.
Negative section of review
That the restaurant closed so early on a Saturday evening. You could not get served there after 9pm.
Positive section of review
cozy bed