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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nice and spacious.decorated well.Nice welcome by receptionists.Upgraded our room but don't know why.Conveniently situated as we had a show at the symphony Hall. Plenty of places to eat within five minutes walk.lovely Hotel would stay again. Spacious and decorated beautifully. Bedroom spacious also bathroom.quiet room on 15th floor.
Negative section of review
Not a nice view on 15th floor but didn't spend time in room therefore didn't matter to us. Breakfast juice glasses were not present had to wait for clean ones to arrive.Croissant basket empty had to wait for more to be cooked.Husband disappointed only two rashes of bacon available.potridge was a little watery obviously not made with milk. Lifts a little slow had to wait in a queue .Overall though, nothing to complain about We had a lovely stay and would definitely stay over again at this hotel
Positive section of review
An old fashioned hotel but clean room , comfortable bed and clean bathroom. Very good value for money.Breakfast wasn’t available, you had to go to a hotel just along the road. A very nice member of staff said the reason was the cook was on maternity leave.
Negative section of review
Communicating with the hotel was incredibly difficult. I wanted to ask about breakfast and give arrival time but no one answered the phone .
Positive section of review
Lovely complex with everything you need for a set cater style holiday. The property was presented well and clean and has good heating for colder seasons.
Negative section of review
We had a few slugs getting in from somewhere- not a major issue.
Positive section of review
Really friendly welcome. Lovely room, beautifully decorated. Towels and bed linen were luxurious. Wonderful to stay in a London pub
Negative section of review
Nothing
Positive section of review
The barn loft was absolutely stunning and in such a beautiful surrounding.If you want peace and quiet then this place is the one.
Negative section of review
There was nothing to dislike.
Positive section of review
Breakfast was lovely and it was great to be offered a seat by the window. My room was v clean and cleaned when i was there.
Negative section of review
The temperature of the room was too hot. I kept the window open but there was a generator outside that made a lot of noise. It didn't really help the temperature.
Positive section of review
Location, nice walk along the promenade into town. Very large comfortable room. Adequate breakfast. Great value for money
Negative section of review
Nothing
Positive section of review
Location, layout & cleanliness were excellent.
Negative section of review
All of the TVs only work if you log into a personal streaming account (which I dont have, and comes across as a bit cheap). After travelling a long way for work, you just want to turn on the TV and chill for the evening. Also, the iron left black marks on my top when I tried to use it. And it might be soundproofed between the rooms, but it certainly didn't seem to be soundproofed to the outside - restaurants and cars noises all night.
Positive section of review
Friendly staff and a lively bar.
Negative section of review
The hotel is dated and in need of refurbishment. There was only one coffee machine at breakfast resulting in long queues. The breakfast was a little disappointing.