1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
the Pack Horse is a proper pub and 'lively' is a bit of an understatement, but the staff are lovely, friendly and accommodating and the rooms are smashing. Clean, tidy, everything you need for a night away and the beds are very comfy. We stayed on a Friday night and they did warn us that there was karaoke till 12, but it didn't ruin our night, we had a great time and Louth is a very pleasant revelation, we'll be visiting again, soon.
Negative section of review
Nothing
Positive section of review
The communal areas of the hotel are lovely and the location is excellent. Also the food in the foyer bar has improved enormously
Negative section of review
I was so disappointed with my room. I have stayed in this hotel several times before but the room I was allocated on this occasion was horribly small and cramped with the TV diagonal to the bed and barely enough room to move from bedroom to en suite. It looks as if you have cut bigger rooms in half. You should warn your loyal customers about this. I had a serious accident recently with subsequent 3-hour surgery to my right arm. It is still painful and sensitive and moving around in that room was a nightmare
Positive section of review
Very big hotel, as expected for a Heathrow destination. Very good facilities though.
Negative section of review
Staff were very perfunctory and seemed confused if you asked a question.
Positive section of review
The hotel was lovely. Smelt nice! Room was spacious
Negative section of review
Breakfast was very expensive!! They didn’t seem to communicate well with booking.com thought I had 2 rooms booked and didn’t realise I had paid already
Positive section of review
Location, facilities, staff were super helpful
Negative section of review
There were some items still in the flat from the previous tenant
Positive section of review
The location, decor and staff were excellent!
Negative section of review
There were building works behind the building that we weren’t made aware of and got woken up early by them. Also there are no door seals under the room doors so noisy neighbours need to be managed.
Positive section of review
Well managed by the agent!
Great Yarmouth, United Kingdom
Positive section of review
The bed and the view xxx
Negative section of review
No shower and lady on reception not very polite
Positive section of review
Very clean and tidy
Negative section of review
Nothing
Positive section of review
Location was good
Negative section of review
The Hotel was not that nice