1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I've called the hotel 3 times since staying asking for property I left in the room & how could I complain. No one has called me back, I'm worried my property will go missing! We only stayed the one night out of two because of the poor cleanliness of the room, the noise from people up & down the corridor all night & how dated it was considering the write up of it. We booked because it had a swimming pool but we both never used it based on the dirty room, no doubt the pool would have been just as poor. So lots to complain. Very expensive & not value for money in the slightest. I'd like to know how you go about complaining, getting my property back I accidentally left and getting at least a partial if not full refund based on all of this. As I say we didn't even stay the second night. It ruined our wedding anniversary weekend away.
Negative section of review
As above
Positive section of review
Convenient location at the edge of the city by the ring road. Room wasn't huge but had everything we needed. We didn't use the facilities (pool, restaurant etc.) as it was a quick pit stop. The night manager kindly sorted me out with a free coffee when he came off shift as it took a while for the coffee stand to open in the morning. Will book again.
Negative section of review
Parking was £6 for 24 hours, barrier controlled. That wasn't clear when I booked. I understand why - it's to deter non hotel guests from parking there and then riding into town, but it felt like a little sneaky extra. Bus service isn't great - we just took cabs in and out of the city centre.
Positive section of review
Great location only a short walk into the town. Parking was not a problem. Very comfortable bed & quiet. Enjoyed a huge breakfast which was cooked & served to us by a very happy Joanne.
Positive section of review
It’s nice place to stay and very lucky to find this place too. Good and clean especially the nice and friendly staff!
Positive section of review
Exceptional service from friendly staff. Great accommodation in fabulous location.
Derry Londonderry, United Kingdom
Positive section of review
Gorgeous, modern apartment. Very clean and spacious. And the owner left us treats!
Negative section of review
It’s approximately a 35 min walk (with many hills) into the city centre which was a bit far out for us.
Positive section of review
The staff are so nice and efficient. Great location. Brilliant design work!
Positive section of review
Was a great place ..clean ..staff were lovely ...Nice break
Positive section of review
Very near everything in central London, quiet street
Negative section of review
Tiny Bathroom with automatic lighting that works remotely
Positive section of review
The fact that it was very close to the airport.
Negative section of review
The room was to small the the 4 of us It was smelling very bed in the room The toilet needs a restore Very noise, very poor sound isolation