1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything apart restaurant service as very slow. However, when enquired where our meal was after more than an hour still without at least drinks, the young lady who usually works at the spa but came to help as the restaurant was busy, was amazing while the restaurant manager was very useless actually. She explained the delay and at least gave us the drinks we had ordered while we waited. She was excellent and an asset to the restaurant on that night. A little issue for a fabulous hotel but she dealt with it in a specular way so keep her!
Negative section of review
As explained above, the service in the restaurant but issues happen and the most important is the way they are handled. Apologies as forgot her name but she works in the spa.
Positive section of review
It was very close to the city center The host was very attentive and helped us with every question. In a safe environment. The apartment was welcoming and made you feel comfortable-Everything was great!
Negative section of review
There could have been more towels, especially when guests stay for several days. The glass from the bathtub was leaking and there was nothing to clean it with.
Positive section of review
It was tip top from the champagne reception, super pleasant staff and the extremely comfortable rooms. Breakfast good and location brilliant too.
Negative section of review
Only that parking was £20 for a night and no gym/pool onsite.
Positive section of review
Setting was amazing, room large enough for wheelchair to get in and manoeuvre safely. Easy to get to dinning room and bar.
Negative section of review
car parking for disabled wheelchair users would be easier if closer and on level ground. Main door a little heavy and a slight step but door anchors back.
Positive section of review
Perfect location for a break away. Excellent staff. Lovely breakfast
Negative section of review
Shepherds hut very cosy - not much space for luggage
Positive section of review
The location was perfect! And also staff were very helpful!
Positive section of review
Very trendy, staff very nice and helpeful
Negative section of review
Can’t think of anything
Positive section of review
Breakfast was great
Positive section of review
Not applicable
Negative section of review
Not great if you’re not a dog lover!!
Positive section of review
N/a
Negative section of review
Two flights of narrow stairs too much for older person no assistance to rooms. Room not ready on arrival at 2p. despite request. Light I hallway outside of room burnt out so could not see to key door. No AC just fan